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October 2024 by Nicholas Townsend
Approximately a week and a half ago I visited this QuickLane location to have my tires serviced. The service was performed and I realized the next day that my wheel lock was not put back in my vehicle. I called the first time and was told that the tech that worked on my vehicle was off and the lock may be in his locker. I was also told I would be called back the following day but did not receive a call back. I call back, no one can find my lock, they state they would call me, again, no call back! I call again and was told to come up Saturday for the lock, no lock. I am then told they would have to order me a lock and it would be in Monday, I go by the shop no lock. They tell me again it would be ordered, no lock. Longer story short, they cannot produce the lock, it’s a different story every time I call and every time they promise to call and I never receive a call. Horrible customer service, lack of professionalism and lack of attention to detail!!!
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September 2024 by Eric Rimbert
Hooray! We had a defective part and the good detective work of the people at the Quick Lane found it. Yay!
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July 2024 by The Mr. Franklin
great service,
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June 2024 by Aaron
I've been doing oil changes here for several years, but as of today, I've changed my mind. I was driving down the highway after changing the oil on Friday and a strange loud noise kept coming, so I had to stop the car somewhere else and look for the problem. The problem was caused by not assembling the cover after oil change. Thanks to this, I had to find a car center that wasn't even open on Sunday and keep driving while making unpleasant noises. This problem could have led to a bigger accident seriously.
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April 2024 by David
2 hours for a tire repair then charge almost $40 when other places I've been is $25-$30. Was listening them tell everyone an hour on services definitely not a very quick won't be back.
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April 2024 by Steven Brown
quick service for an oil change. I provide my own oil and filter and the change fee is very reasonable (and quite cheaper than the 10 minute places.) Caitlin was very helpful in scheduling my appointment and I was in and out in about 30 minutes.
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March 2024 by marcus veazey
I had an appointment for 10 :30 on a Friday... So I went in expecting a few hours at best .....got a oil change, tires rotated and one tire plugged. The staff was courteous and helpful. The comfy and spacious waiting area with tvs and vending machines was a big plus. (didn't use them but at least they are there) I've been to better and been to worse. Makes a huge difference for me when waiting hours for my car to be finished. I plan on this to be my preferred QuickLane.
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March 2024 by Ronald Daugherty
Excellent. Every facet.
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January 2024 by Ennis Miles
They are always courteous and friendly. They don't try to sell me what I don't need or want and all work is guaranteed! I don't take my car anywhere else and I recommend them to everyone! THIS PLACE IS EXCELLENT!!!!
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December 2023 by Brian McDowall
Do a good job on the basics. Watch price on any upgrades for example, filter changes.
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December 2023 by John
Good service and great staff. Prices are reasonable.
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November 2023 by Red Roses
I had air added to tires. It was a quick and friendly service.
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November 2023 by Michaela Matuszek
Scheduling is easy, and they tend to be right on time. The team at the front desk is efficient and professional.
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November 2023 by Leland Smith
Great svc and great folks inside.
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November 2023 by MRX
From out of state, truck would not start. Call quick lane they help me find a wrecker service got me in and fixed the problem the same day.
Thank you guys so much for such great service!
