Pep Boys in Montgomery provides reliable auto service and tire work. Customers report excellent customer service and great, knowledgeable technicians. The staff is professional and honest, with many noting they felt their repairs were done correctly without being taken advantage of. The shop is described as an honest place with honest employees. Technicians are commended for their quick service, even for travelers in distress or those arriving without an appointment. They handle comprehensive services including brake repair, which can be covered under warranty. The team is known for not discarding customer concerns and working efficiently, even close to closing time. This consistent professionalism and honest workmanship are reasons customers state they won't go anywhere else for their car, truck, or SUV needs.
The two gentleman who are service managers at this location are very helpful, honest, engaging and provide true customer service. Truly appreciate their professionalism.
January 2025
Was traveling through and Mr Patrick saw I was in distress!!! My weather guard was not properly secured after my oil change yesterday( in a different city ) and it was dragging and making a loud noise . Thankfully Patrick and his crew was able to help me out !!! I appreciate the quick service ! Thank you
December 2024
Outstanding service, timely and very knowledgeable .
