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November 2023 by Sarah Crichton
Wow are these folks great! I limped in with my Subaru, after doing something so stupid I don't even want to say. And they managed to fix it within an hour. They had to improvise. But they got me back on the road, and they were kind and calming. What felt like it was going to be one of the worst days of my life turned out to be one of the best. I am soooo grateful!
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November 2023 by Len Berman
We were visiting Montgomery from out of town and had a minor accident. We brought the car to Montgomery Subaru and within an hour they fixed our car so we could continue our trip and didn't charge us a penny. They were amazingly nice and bent over backwards to help us great dealership.
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November 2023 by Kevin Casey
Second new vehicle I've purchased here. They checked all the box's that helped me purchase. Bought over the phone. Nearly didn't have to go inside the dealership. Two pieces of paperwork to sign. Did everything online. Solid experience with no pressure whatsoever!!!! Rare experience for me buying new vehicles. That's what will bring me back!! My next purchase will be the new Subaru compact pickup truck if and when it comes out. Exceptional value.
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November 2023 by Lea Turbert
All the staff is so friendly and professional. They kept me informed on the status of my service. It’s always a pleasure to get my Subaru serviced at Montgomery Subaru.
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October 2023 by Pauline Bray (BamaSUPGirl)
I love the Customer Service the Subaru Dealer provides. Always friendly, knowledgeable and professional. Never experienced this level of exceptional service at any other care dealer.
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October 2023 by Allison Patrick
Excellent service. Super friendly and communicative. Got fixed in 3 days what other dealerships had been giving us excuses for for MONTHS. Would absolutely drive the extra hour to keep using their services.
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September 2023 by Sandra Segall
I trust the service people totally. Chuck in management guided me in buying a hybrid in New York. The staff is capable and hardworking. Could not ask for a better team.
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September 2023 by Donna Wallace-King
I had a great experience purchasing my new, (and first) Subaru here! My salesperson, Eric was friendly, enthusiastic, and knowledgeable, but never pushy. He kept me updated while I waited for the particular model that I wanted to test drive to come in, which was really helpful and convenient for me.It was about two weeks between the first time I went to the dealership and the day I drove off the lot in my new Crosstrek. I never felt rushed or pressured at any time during the process, and I really appreciate the way I was treated by each professional I interacted with. They explained things clearly and answered all my questions.This was an excellent car-buying experience from start to finish. I will gladly recommend Montgomery Subaru to anyone looking to purchase a car.
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September 2023 by Brennan Lee
From start to finish the car buying experience was very smooth. Sylvester Caldwell was my salesman. He was very easy going, polite, and professional. The whole staff during the process from the Finacial officer- to the VP seemed very sincere and professional. I enjoy my Outback Wilderness. I also know that the maintenance on this is in good hands with the maintenance team as well.
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September 2023 by seon hwang
The staff were warm and friendly, and the dealership was very clean and tidy, so it was very comfortable and reliable. It was especially good that Mr. Kim, the salesperson, actively handled the work. He gives trust by doing his job professionally
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September 2023 by Sally Bryan
We drove from Birmingham to buy our car from Drew. It was the best car experience we have ever had! Professional and courteous!
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August 2023 by Ed McBride
Overall, the experience was very good. I have dreaded going to purchase a car because of all the BS you have to sit through to finally get to the bottom line. Not here! Decided what vehicle we wanted, given a very reasonable price and pulled the trigger. Afterwards, the service department has been above and beyond. They all call me by name when I come in for service. I am thinking of purchasing my next car from them in the near future... maybe one of the sporty WRX models!
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July 2023 by Photo G.
I literally look forward to oil changes and services at this dealership! So so many reasons. The customer service is phenomenal. They often give me a rental car and it's almost always brand new and a fun upgrade from my own car. They never price gouge or try to up-sell me on anything. The staff is courteous and experienced. When I pick my Subaru up they've detailed it for free and on the rare occasion that I actually wait on it, I enjoy free drinks and free snacks while I watch tv on comfy furniture. Also: the whole place is dog friendly. That never hurts! I'll buy another Subaru when this one finally dies one day and the fact that I never want to go to any other dealership will have much to do with that.
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July 2023 by Robert B.
This Subaru service center has been great. I've gotten both service here as well as parts, and they have always been friendly, honest, and fair. I've always been happy with the work done here. Also, their waiting area is very comfortable with complementary wifi, snacks, and drinks while you wait.
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June 2023 by Les Hopson
We had our Subaru Outback serviced and it went well. This car has been the most reliable one we’ve ever had. This dealership has been good for servicing our vehicle but now you pretty much need an appointment or you could experience a long wait.
