-
December 2023 by Taylor P.
Great options of discounted furniture. They helped us load it in the truck. There are a couple of spots in the fabric of the couch that aren't great, but it came fully packaged so it is probably the manufacturer. Both managers were really nice and helpful. They weren't too overbearing either.
-
October 2023 by Janice Reed
My friend recommended Montgomery Overstock to me and I'm glad she did. D'Laila was my salesperson, and she was excellent. She helped me with selecting the perfect bedroom suite, living room furniture, and a dinette table for my grandson's apartment. She was very helpful and I will definitely recommend Montgomery Overstock to my friends, and I will have them to ask for D'Laila as their salesperson.
-
September 2023 by Chelsea Blackerby
Was our first time in and Kellie Nelson made us feel very welcome, She was very kind and so helpful. Went in just browsing at beds and mattresses ended up buying at a good price. Will definitely do business again.
-
September 2023 by shandia scott
This place is AWSOME! Kelly assisted us with everything and her customer service is supreme. The manager Dee is very professional, the prices are amazing. This is where I will be buying all my furniture. Also they have financing for ANY credit type.. ANY credit type. If I could give 10 stars I would.
-
September 2023 by Kimeya Pringle
Montgomery Overstock has the best deals around the local area All of the staff was so helpful and friendly but Alaiia and Dlaiia are my favorite sales associate. I needed help furnishing my entire house and we all sat down and came up with what works and looked best. Their opinion really helped me decide on my home furnishings and I am very appreciative of how they went over and beyond to make my shopping experience stress free and super easy. I definitely rate Montgomery Overstock a 10/10. Customer also a 10/10. Thanks For helping me make my new House feel like a Home ?
-
September 2023 by Tewanda Appling
I purchased a sectional for my daughter apartment. When delivered they were unable to get it into the apartment, so it was taken back to the store. Well I had my daughter to go back into the store to pick out something else. The problem with my experience is their hidden fees, which should be explained before you purchase anything there. They want me to pay a restocking fee of $250 to unwrap and put it back on the floor to resale. My receipt says there is a minimum of 15% restocking fee. What they don’t tell you is they will decide what % you pay, it could be 15%, 25% or 30%.
-
August 2023 by Erick Gorriz
Montgomery overstock to begin with, has amazing prices and beautiful quality furniture. However, what stands out more than the quality of their furniture is the awesome customer service experience that you get here to begin with my sales person. Kellie, I believe is her name. Was amazing to work with. She only had about 2 weeks experience, but she showed years of professionalism and character. That made my wife and I feel comfortable and ready to purchase. Not to mention the rest of the staff was there to assist with any additional information. I was needing they offered awesome financing options. And an excellent insurance to make sure that I have my sofas well protected. I drove 2 and a 1/2 hours away. To experience this amazing and they're quality service. I 100% recommend them. And I will for sure be back to continue to purchase more. Kellie and the rest of the staff are all NB p's and a pleasure to work with.
-
July 2023 by Dorothy Taylor
I was greeted by Chris as soon as I walked in the store.I told him I needed to purchase a queen size mattress.He showed me different mattress and explained the features and warranties.I wrote the model number of a few mattresses I was interested in he check the prices of all of them without hesitated. Chris was so pleasant,patient and easy to work with.I will definitely shop here again.
-
July 2023 by Olivia Mason
Alaiia was absolutely wonderful very knowledgeable and helpful. She and the manager helped me complete the financing and get my furniture in less than a week. Definitely recommend!!!
-
July 2023 by dior minae
I 100% recommend this store. Not only for the prices because they are so affordable but because the staff excellent customer service! Alaiia was so nice, quick, and helpful. I love the bed I got from them as well. All tens across the board.
-
July 2023 by Bianca Williams
It was time to upgrade my sectional and I met, Alaiia Yi and she is such a sweet person. She made my sectional shopping so much fun and enjoyable instead of stressful like so many others. If you are in need of any furniture, RUN don't walk to Montgomery Overstock. They have great customer service and low prices.
-
June 2023 by Patrice Smith
I have bought furniture from this company many times. The options & pricing are always aligned with my budget. I always use this company because of the professional customer service along with the quality if the furniture is always on point. I didn't give 5 stars because they only deliver the furniture & no longer assemble it for you. I had to pay $99 for the delivery & also pay InTown movers for assembly/set up.
-
June 2023 by TN Dougherty
Chris was very helpful in making our final decision to purchase. Answered all of our questions and was very patient while we decided over a 2 day period. Overstock saved us time and money over another local retailer for the exact same sectional.
-
June 2023 by Alphonso Moncrief
Hey i came in the store n this this guy name Chris was helpful as soon as i walked in the dor he was so attentive and had style
-
June 2023 by Yolanda Walker
Chris did a wonderful job as a customer service representative. When I couldn't make up my mind, he was very patient and understanding and did work with me to get what I needed. Thanks Chris
