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December 2023 by Sherry B.
Rude staff person. She saw that I needed help with something on the top shelf never said a word. I asked her for help and she walked off like she was about to either help or get some help and she never came back. I ended up having to climb up to get what I needed. I walk to the front to pay and that same employee is just up in the front doing nothing but standing around. Worst customer service ever!
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April 2022 by Iman S.
My 10 year-old daughter loves Michaels, she comes here for practically all her crafting needs. As a mom to a very artistic child hi I can come to Michael's and she can walk around and look around freely hi I also grab some things for my own crafting needs. The staff is often sparse, but the ones on the floor are helpful.
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October 2021 by Andy L.
This Michael's has been in desperate need of good management. I know that first hand as some years back I used to work here. It seems like it finally has that. About a month ago my mom and I went in for the $5 grab bags. The manager Jessica told us she would have some more the next day. We found out she would be putting together some grab boxes that would be ready that day. She even watched my buggy while I ran an errand during the wait. Jessica is knowledgeable and kind. I hope this store thrives under her leadership. The grab boxes were awesome!! Packed full of incredible stuff. 5 stars for Jessica!!!