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November 2023 by Sharn Mccants
McKinley and Reggie are fantastic.. If you are looking for the perfect mattress, mattress firm is the place to go!! I didn't feel rushed and the professionalism is outstanding. I found the perfect mattress
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November 2023 by Rosemary Perdue
Excellent service! I’m excited about my new Sleepy brand hybrid bed with the adjustable base! I was very impressed with Jamey’s knowledge of beds and back issues. I will be recommending your business and him specifically to my friends and relatives.
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November 2023 by Bernard Browder
I'm totally pleased to business with this branch of Mattess Firm. Professional experience and well intelligent Sleep Expert McKinley. We felt like we're special. Highly recommend.
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November 2023 by David West
Awesome experience today while looking for a spare bedroom mattress and box spring, and a new king mattress for our bedroom. Reginald was both knowledgeable and pleasant to work with. The purchase was simple, and prices were more than fair. Will definitely recommend to friends and family.
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October 2023 by Destiny Turner
Mr. Reggie was very knowledgeable and very helpful. I called ahead and he was ready to help me when I arrived. I loved the pricing and financing options. I will definitely shop there again!
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September 2023 by Jasmine Jefferson
Had a very wonderful experience. Reginald is friendly and answered all my questions. I was able to try all the mattress even the ones out my price range ?? and never felt rushed. I’m a very happy customer.
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September 2023 by jen m
Reggie is phenomenal. Not pushy,didn't try to make me buy something I didn't want. Very personable and polite! Very positive experience ?
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August 2023 by Leah McCoy
We came here to purchase another mattress following a warranty claim on our previous mattress (also from Mattress Firm, but online). Employees were knowledgeable and friendly, and listened to our preferences to make suggestions on suitable mattresses (and not mattresses that were $5000). Would shop here for a mattress again (which hopefully won’t be for a long time!)
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August 2023 by Mike Mullin
Reggie was an outstanding salesman. He allowed me to look at multiple mattresses and shared his expertise which assisted in me making a purchase. He was never pushy and I spent a great deal of time checking out mattresses. He made the experience of finding a mattress so easy. I definitely recommend Mattress Firm and Reggie at Eastchase to anyone looking for a quality mattress.
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August 2023 by Trina Baker
We purchased a mattress in May. Unfortunately I have a lot of back issues and the one we purchased wasn't the right match for me. We came back and talked to Jason and he was great. They give you 4 months to see how you like the mattress you purchase. He helped us find another firmer mattress. It was the same price as the one we originally purchased so it ended up being an even trade. They are also going to deliver the new mattress and pick up the original one at no cost.
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August 2023 by Anne Pippin
Reggie was so helpful & knew so much about mattresses. He gave us the information we needed to help us make the best decision. We thank him very much for his help.
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August 2023 by Kathy Cooper
My experience in buying 2 mattresses was wonderful. McKinley is very knowledgeable and friendly. And I like that they give the opportunity to donate to foster care.
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July 2023 by Annie Friday
Our shopping experience was the best, the salesman was very helpful with all our questions and recommended just what was best for us. After trying several mattresses, we went back to the first one he recommended. They were very friendly and didn’t mind spending a lot of time with us and we appreciated their patience with us. We will definitely be buying more mattresses from them.
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July 2023 by Austin “ThunderAustin”
Super amazing experience! Went in to look at one mattress I saw online, after making one comment I was taken to another mattress that was perfect for me! Super friendly staff, plenty of opportunity to try new things out as well.
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June 2023 by monica kelley
The sales representative was so helpful and very friendly. All of the staff we came into contact with were very helpful & friendly! Definitely will go back again!