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October 2023 by LAKESHA WELCH
Major mechanical issues 3 1/2 weeks after purchase the car is parked cant seem to speak with the manager the sales person wasn’t helpful I guess you should be careful …disappointed
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October 2023 by Dorothy Welcome
I bought a new transmission and radiator September 2022 for my 2012 Nissan Rogue SV. The warranty expired and so did the transmission and radiator August 2023 that's less than a year....how does that happen. My neighbor is a certified mechanic and I had a discussion about this issue so he checked my transmission fluid it was just enough to show on thedip stick....WHY...WHY???? I am a regular maintenance customer. Mr. Rickey Trammell....WHY?
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May 2023 by LILA PARKER
Sold my grandmother a car with damaged (cracked) bumper and fender. There was definitely an unreported incident that took place with this vehicle. My grandmother is 76 years old and travels to care for her siblings and mother. They also gave us the car with worn bearings only fixed one side and a month later the other side went bad. We attempted to have these preexisting repairs tended to at a similar lot of same manufacture which turned out to be non-negotiable. I trusted that my grandmother would be handled with care throughout her transaction, but this has been an awful experience with Jack Ingram Value Lot. I feel used in so many ways.
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February 2023 by Bee Latrice
I Really Regret Allowing Anyone To Help Me At This Lot…I Was Straight Forward About My Whole Situation And Yet Once He Got Me To Apply, He Pulled My Credit Twice(It Took A Hit) & Now He’s Giving Me The Run Around When I Call, No Information, Not A Yes Or No And Hasn’t Reached Out At All About What The Application Came To! I Guess I Was Just A Person To Manipulate For A Credit Run! ?? I Blame My Self Because I Should Have Saw The Red Flags!
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January 2023 by Kara Cosby
Great experience from start to finish. I couldn’t have asked for a better buying experience! Craig and Randy were both so professional and answered all of my questions. Highly recommend!
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January 2023 by ICE LOVE
My experience with Jack Ingram value cars was hassle free, outstanding courtesy, and all done in a timely manner.
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December 2022 by sharon clemmons
I had a great experience thanks to my salesman Ryan Gholston. I purchased a car for my oldest daughter and ended up going back only a few months later to purchase a car for my youngest daughter as well. I contacted Ryan and told him what I wanted and what I could afford and he handled the rest. He didn’t judge me or my past circumstances. He worked with me and kept me well informed about everything. He didn’t just try to put me in a car that wouldn’t work for me financially but he actually listened and cared about my needs and my concerns. During both experiences he was very professional and knowledgeable about the car buying process. Although, my daughters didn’t get exactly what they wanted they got nice dependable cars that they can afford and love. Should I ever need another car, I will definitely go back there. All of the Staff I encountered was friendly but I definitely have to recommend Ryan Gholston he’s the best.
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December 2022 by Gussie Jackson
It has and was an excellent experience l have purchased 2 cars from you all and have always been pleased.
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November 2022 by Susan Sheffield
The salesman was cool. I liked him a lot! He got me what I wanted with the payments I needed to be at. The entire process was very very long several hours and my car was not cleaned up when I left but overall I am very satisfied!! I will definitely recommend and go there for future needs
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November 2022 by SupaDave334
Great staff and they're going to make sure that you leave the car lot driving the car that you want ??
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October 2022 by Nikki Obaze
The experience was great Lateria made sure all the financing was approved before I traveled from out of state which helped so much I will definitely purchase from Jack Ingram again
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September 2022 by Brianna E. McCall (phatfacee)
Rod was my salesman, he was very nice and honest and talked me through the whole process. It was my first time buying a car so I did have alot of questions! 10/10 recommend Rod at Nissan!!!
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September 2022 by whitney pendleton
Great experience as i decided to trade in my car.my sales woman , latiera Nelson was very nice & such a pleasure to work with.she made this process very easy & she helped me make a great decision on my new car.mr.randy and the manager Tim was also amazing
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August 2022 by Ryan Gholston
Such a great buying experience! The manager, Tim, helped me out so much with buying my son his first vehicle. Process didn’t take long at all and made me feel completely at ease. The business manager, Randy, had everything ready for me to come in and sign so the process was pretty seamless. Definitely a 5 out of 5 star process. Will be purchasing again. Definitely recommend them to anyone!
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August 2022 by LeeAnna Simmons
The best customer service I have ever received!!!!! Latiera and Randy were amazing!!!! I’m referring all my people to Jack Ingram. The first vehicle I’ve ever purchased that I truly wanted and they made it happen!
