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January 2024 by Medridget Smith
I have been using Gipson's for years. While I did encounter an issue during my recent visit, I chose not to say anything because I figured it was due to the busy holidays. For the 1st time ever, a representative called me for a survey. Once I told the rep about my issue, another rep called on the next day to rectify the problem and the situation was made right. I am very pleased with the manager and others encountered. They were very professional & very accommodating. The manager made sure that I was aware of issues encountered with each vehicle and how the warranties worked to help me make informed decisions.
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December 2023 by Todd Rotenberry
The customer service aspect was not lost to the young lady answering the phone that morning. She was awesome! She found my tires, made sure the size was correct and I spent minimal time to get the job done! Thanks again for all your help and professionalism!!
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December 2023 by katrina Beverly
Everyone at Gibson's tire was great. I did have to bring it back because the alignment was still off and one tire was bumping a little. I got it back and drove it last night on the interstate and the tire is still bumping. So I am going to have to call them back and let them know.
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December 2023 by Ivy Wright
i have a really lowered car and they worked with me trying to get it on the lift just so i can get my alignment. super cooperative and helpful as this was the only place around that was willing to align my car (you will need some wood) will be coming back.
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November 2023 by Le'Tara Martinear
Maria was such a blessing! I was stranded in Montgomery , about 85 miles away from home. Maria helped me in so many ways . From her knowledge and expertise, to her friendliness and respect she shows for each and every customer. I will definitely bring my vehicles back.Great experience!
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November 2023 by Jennifer Owes
Honest and fair!!! After being told by the local Lexus dealership that I needed to replace a broken pressure sensor I took it to Gipson's Tire Pros to have it replaced. Lexus quoted me more than double the price that Gipson's was going to do the job. Turns out the sensor was not broken. They saved me a lot of money and time. They have definitely earned a new loyal customer!
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October 2023 by Tim Cannon
Highly recommended with excellent customer service. They were able to get me in and out quickly even though they were very busy. I was out of town and came across an unusual issue with my front brakes. Best of all was how concerned they were about the safety of the vehicle. Super reasonable and fair prices. If I ever need car service in Montgomery, Gibson’s Tire Pros will be the first place I call.
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October 2023 by Wisda Wright
Maria just helped service me after I came in complaining about my splash shield ?️ being broken. She was very courteous and professional. She got me in within 10 minutes and back out. Thank God for people ? like her whom understands the value of good customer service. There was 2 guys behind the desk who was polite and helpful as well. I am grateful to this particular location because the one in Millbrook takes a lifetime to service everything ?. Thank you all
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October 2023 by charlene finkelstein
Excellent and fast service. I had a tire with a nail in it that was slowly leaking air. I was referred to Gipson's and told they were good. They were absolutely right. They were fast and very reasonably priced. I highly recommend Gipson's!
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August 2023 by tushie smith
Beautiful young lady at the front desk. Awesome customer service, explained everything to me in details what was going on with my car. May God bless you and your family. Continue giving great customer service. I will definitely bring my car back there.Service: Vehicle Inspection
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August 2023 by Andrew S
Got a flat on our road trip from NC to LA. David and Tim were quick to get us a tire and back on the road in less than an hour.They truly saved the day! I would highly recommend this place to anyone. GREAT SERVICE! GREAT GUYS!THANK YOU!!!
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August 2023 by Jeremy G
I would like to start off by saying the management team here + the communication they provide, is AMAZING. The guys in the shop do amazing work as always & provide excellent feedback with the customers as well. Thank you so much Gipson’s Tire Pros!Service: Auto maintenance
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July 2023 by Adam Hamzia
Just left Gipson’s tires Pros and they’re actually Pros I mean literally. I was rushing and I needed 2 new tires and I was welcomed and got what I needed with a good price and got them installed and all that in less than 35 minutes . I definitely recommend this place nice professional fast people .
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July 2023 by Cody Hollingsworth
10/10!! Drove away with a brand new tire & fresh oil change, every aspect was smooth, efficient, and topped with over the top professionalism! My experience at Gibson’s Tire Shop (Madison Ave), spearheaded by Manager James and his crew, was nothing short of exceptional. It was a swift tire replacement & oil change service that I had done during my visit - I can confidently say that I have found my go-to tire shop for any future automotive needs! Highly recommend if you’re seeking outstanding service & support.Services: Tires
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July 2023 by D Benson
I pulled in to have air put in my back passenger tire. I was greeted with a friendly smile by Maria who quickly got help for my issue. Tyrone who check the pressure in not only the tire in question, he checked all four tires. The tire that was low had a screw in it which he told me if I had time he could fix it. Of course I was more than happy to let him make the repairs. He told me to have the front desk take my information which is when I was greeted by the manager, Collin Knight who again had a very helpful and professional persona. He made sure my needs were met and for that, I’m more than grateful. Thanks again Gibson Tire Pros!!!Service: Tires
