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December 2023 by Mike M
If I could give this location less than one star I would. The manager there is not helpful at all. He sits there on the phone with customers in the store and makes excuses about why he can’t help. Apparently the location does not like to process returns for online orders because it goes against their store profitability in some way. He pretended to call his boss and couldn’t reach him. Then ultimately told me he was the boss when I asked to speak to his manager directly. I only wanted to return an unopened Christmas present prior to Christmas on Dec 1. Plenty of places to get video games and I don’t recommend GameStop. There’s a Walmart nearby.
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September 2023 by marcus veazey
Always good to stop in. My son wanted to go to trade in a controller. The gentleman working was courteous upon us entering the door even tho he was helping two other customers. Always good to see. And he maintained that great energy through out our visit. Him and my son talked about video games, the trade in processes even college. Great to see this from our young men. Kudos Gamestop.
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June 2023 by Katie Jo Gossett
One of my favorite places they always have neat stuff and will help you when you need it
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June 2023 by John Carroll
GameStop should close this location. Very unprofessional and customer service rating should be zero stars.
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March 2023 by Emma Golson
I have spent MANY hours in this store, so I can say it is a great game store. They always have the hottest games and accessories. The people working here are always super helpful and nice.
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July 2022 by Demarcus L Knight Sr
Great place and great stuff. Need more DC Funko Pops!
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March 2022 by Don Silman
Excellent store. Employees are always friendly and very helpful. Good selection.
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November 2021 by el Tita xD
excellent store you will find everything and at a very good price I recommend it
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October 2021 by Eroquis B.
Regardless of the location staff was pretty helpful and informative.Richard and Reginald were great! Had me laughing.The Richard guy doesn't play about mask either so come with one or not at all!
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September 2021 by James Phillips, Jr. (Chuck)
Great & Friendly Customer Service! Pretty good prices. They don't offer a Military/Veteran Discount here.
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July 2021 by iran bass
Great service.
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June 2021 by Frankie Travis
This GameStop location is the best one in the Montgomery area. Justin has really great customer service and was very informative. He helped with the process of getting a PS4. I really do appreciate.
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June 2021 by Errol Brown
Knowledgeable and great service
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May 2021 by Price Wilson
Very knowledgeable people about your gaming needs
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January 2021 by B. Lee
Regardless of the location staff was pretty helpful and informative.Richard and Reginald were great! Had me laughing.The Richard guy doesn't play about mask either so come with one or not at all!