-
February 2024 by Andrew Brinkman
I had extremely bothersome tires and the guys did not give up. They fought the lug nuts for days, eventually removing them as they had seized up completely and would not come off. A most unusual situation, but they overcame the problem in the end. I will continue to buy my tires and oil changes from this location for both of my vehicles.
-
January 2024 by Nadia Marroquin
Cody is very nice. He is always helpful and gives trust worthy recomendations . The whole team provide superb customer service!
-
January 2024 by Eric Dean
I’ve been taking my vehicles to Maxwell Firestone since I moved to Montgomery in 2019. Always fast, knowledgeable service with reasonable prices. Definitely recommend if you’re looking for a good shop to maintain your vehicles!
-
November 2023 by No IName
Great place to take your car
-
October 2023 by Tiana Lee
Doesn’t honor appointment time. Appointment was at 0900 by 1400 they still didn’t get to it and it was only a plug.
-
September 2023 by Brian C.
Main Point: I’ve appreciated their honesty, and willingness to help the customer.I’ve been coming here for 2 years. Has every interaction been 100% perfect?…No.BUT Jeremy, Brian, and Cody have all been courteous, informative, helpful, flexible with my schedule, and gotten me back on the road!
-
July 2023 by Joseph Colotario
Purchased two replacement tires as front tires were worn unevenly and one was flat. I requested realignment with replacement, and they discounted me $30.00 for tire lifetime alignments and $24.00 per new tire. This meant an unexpected savings when needing a break.
-
March 2023 by Shawn Anderson
I needed a tire patched due to a nail in the tire. I was told by Firestone the tire could not be patched and needed replacement. I was quoted 200+ for the 1 tire. Guess what... I went to discount tire in Prattville and they repaired the tire for free !!!! Yes, I have low tread but there was still enough tread left to patch the tire and still get value from the tires I bought last.
-
November 2022 by Damian W.
They're fine as long as you're giving them money. You have to wait almost a week to schedule a tire rotation, there's hardly ever anyone at the counter, and if you need to get your air filled when the machine outside is broken, they give you the most ridiculous excuse ever to not do it..."I'd have to write up an order and pull you into a bay to put air in your tires."Go to Costco or somewhere else. These folks are just silly.
-
September 2022 by Aisha Harrison
This visit was OK but I’ve been to this location and they had my car all day after I had an appointment paid $200 and they didn’t even top off my windshield wiper fluid
-
July 2022 by D.R. Mikkelsen
I don't think I've been to another Firestone, so I can't compare ... I do like how I can drop my car off - if I need to - and walk to work and they'll call me when they're done. The chairs in their waiting area are not comfortable, so I don't recommend hanging out if you have other options.
-
November 2021 by Dave Magrum
I stopped in to have my car looked over after a fairly rough traffic collision. Just looking for a safety check. They performed a safety visual and alignment check for less than 10 bucks and got me in within just a couple days. They ensured I'd be road worthy and was safe to make a long distance drive. I'll definitely be back.
-
September 2021 by Khadijah Jones
(On 30 Aug) There was someone who I believe to be the manager (Jeremy) and if not the manager he should be one! I received a low tire pressure symbol and rushed to Firestone at the end of the duty day . All the techs left for the day but Jeremy was still there closing up. He stayed behind to fill up my tires and taught me how to do it myself for next time . I am extremely grateful that I didn’t have to worry about driving home with low tires. The customer service here is great and again I am very thankful!
-
August 2021 by contina harmon
Amazing service!
-
April 2021 by David McCaughtry
Dropped my vehicle off early checked back in at 7:40am to ensure a work order was made. After I was asked what time I wanted to come back to get my car was told only 3 appointments so "no problem" getting my car done by 12:30 because I had to pick up my daughter. Went back at 12:40 and was told they were "just getting ready to pull my car in. I pointed out the fact I was told "no problem" and they only had 3 appointments and was met with a curt and rude response of, "one tech!"Well I guess I'll take my business elsewhere. One tech? Out of the 4 people I saw working in the garage?
