12:30 - 3:30PM
620 N Perry St, Montgomery“Lamaya was extremely kind & very helpful. She understood my problem with my account & solved it fast. I haven’t been to a store in person in a while but I’m happy i chose this one thanks to her.”
“Exceptional Customer Service!!
Returning to the U.S. after living abroad, I was looking to upgrade my devices, but I encountered a frustrating issue—T-Mobile had erroneously canceled my account, leaving me with an unexpected debt. After multiple in-store visits and unsuccessful customer service calls, Cameron H. stepped in and truly went above and beyond. He meticulously identified the error, patiently worked with HQ customer service for nearly two hours, and successfully advocated on my behalf to resolve the issue.
Once my account was reinstated, Shun, the retail manager, personally assisted me with setting up my new device and went the extra mile to find accessory discounts I qualified for.
This team of experts provided top-tier service and demonstrated what outstanding customer care looks like. Their dedication and professionalism make them valuable assets to the T-Mobile enterprise, and I highly recommend visiting this location for anyone in need of expert assistance!”
“Blue Phoenix is an OUTSTANDING establishment and SHUN is the definition of professional!! His combination of techical expertise quick turn around time makes him the best in the land in my opinion. I go to no one else but him.”
“Ricky got me and my uncle everything we need at a great price. I love how friendly my service was. The store is very clean. Great deals On a variety of things from couches to sound systems big enough to make your neighbor move out . Highly recommend this Aaron's store for all your rental needs.”
“Target seems to always have something I need or want. I do wish that whoever is buying clothes for them would leave off the half shirts and short shorts because they don’t flatter anyone. Plus it makes women over 35 still think they should be wearing them….smh”
“the Starbucks in target is great, better then having to go to the other one.the store is always clean & the bathrooms.The employees aren’t that helpful.Parking lot is big.Location is great because it’s between 6+ restaurants.”
“Very professional and welcoming staff! From the store manager, Demetrius, to the staff that works there. If you’re looking for great customer service and overall great phone service period, this place is definitely a go-to!”
“Excellent experience. Pricing was competitive with other stores and the service is top-notch - saving time and money. When you call, a person answers; when you need service, they arrange it, follow up, and make sure the product is working properly. Highly recommend!”
“Nothing but support and love of music from these guys. I bought my first musical instrument here 40 years ago and have great memories for the help they provided. I used to go into the shop and just hang out and chat with them in high school and will always remember that time.”
“Awesome customer service! I came in looking for a newer model iPhone and I was in and out in less than 30 minutes with my brand new phone! The owner was very helpful and made sure I had everything I needed. I would highly recommend this business to anyone looking for quality service, quality products, and awesome prices !”
“I've made several visits to this location and the manager, Aubrey, is not only highly knowledgeable but he goes beyond what is necessary to assist and ensure I leave a satisfied customer. I'm highly satisfied with his exceptional customer service skills and how he treats everyone who walks through the door as his priority. If I ever have an issue with my cell, i'm assured I'll get the help I need.”
“Ricky was Awesome. He was very pleasant and informative. He tried everything to get my old computer working and even though we were doubtful he tried. Then was able to find me a great computer and price for a new one with everything that I wanted. I was kept informed of the process the entire time and met with him to get my new computer setup and backed up with everything off my old computer. I WOULD RECOMMEND RICKY 1000%%!”
“Thank you so much for helping me get my phone deactivated after being robbed. Thank you for helping a mother that was in total distress over her house being destroyed by a tree and her vehicle as well.Google Tiffany Russell Montgomery Alabama”
“Yess indeed the Girl's at this Location will make sure your satisfied with your phone service ? And make ya day a little brighter Stop Bye and give them a Shout Out!”
“I never knew that I was this close to Cricket I have always been going to the store on Ann Street definitely will be getting an upgrade from this location in the near near near future!!!!”
11AM - 6PM
925 Ann St, Montgomery“Chad was VERY helpful! I was traveling from Florida to Tennessee as my phone battery stopped working entirely. I was a girl all by myself, overwhelmed; wondering how I was going to get back home. I ended up walking out with a new iPhone and iPad all while the process was seamless. I am very thankful for all he did for me!”
“My sales lady was amazingly attentive and helpful I went saturday (6-15) morning around 1030 they only had 2 workers but they were both super nice and funny and did there best to let people know they will be with us ASAP. While phones were transferring they helped people with minor request so they didn't have to wait. I don't remember their names but the store manager should give the 2 workers from this day the props the deserve.”
“Y'all I had a horrible experience at a fellow metro pcs location. I explained to Rakell what happened and she was the best thing that could ever happen. She got me exactly what I wanted when I stated my budget and phones I'm looking for. I absolutely loved her customer service. Give Rakell a raise and promotion for that. It literally took her 5 minutes. She got my phone , case , screen protector. I knew what I wanted and she exacuated exactly that. I only want to deal with Rakell on all my future transaction with Tmobile. I wish I could rate the employee and not the business.”
“I’m so happy about my purchase! I got everything I needed for my sons room at a great price. Excellent customer service from the staff. Special thanks to the delivery guys who took the time to help me out.. You’ll are awesome!”