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December 2023 by Aundrey Lewis
Have a sign up saying they open at 7730 no one there doors lockedSecond time go sign on the door cards onlyNever give cash backJust close already
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January 2023 by O. Ford
This store is one of the worst Dollar General stores in Montgomery. The store constantly smells as if the employees use marijuana and smoke cigarettes inside. The city government needs and health department need to initiate an investigation into the management of the store. The store is nasty and disorganized most of the time.Tonight, I tried to return a mop that I paid $9.00 for on yesterday. With a receipt, the manager, person in charge, and the cashier refused to return my money. I was told that since the mop had been used, my money could not be refunded. The mop tore up as soon as I started to use it. Please save your money and do not purchase anything of value from this store. The products are no good. Equally, store employees do not follow the return policy for Dollar General.Buyers beware! The store does not adhere to its own return policy. Of course, if the store's zip code was 36117, I would not have had an issue. However, since the store's zip code is 36116, the employees conduct themselves as if they can treat customers any type of way. I suggest that everyone find an alternative store to visit. Perhaps the Dollar Tree across the street should become the store of choice for the community.I do plan to file this complaint with the BBB for a thorough investigation. Lastly, I will contact the city council member in our district to make him aware of the store.My biggest fear is that the poor employees and store management are taking advantage of residents in need or the elderly.
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January 2023 by Ford O
This store is one of the worst Dollar General stores in Montgomery. The store constantly smells as if the employees use marijuana and smoke cigarettes inside. The city government needs and health department need to initiate an investigation into the management of the store. The store is nasty and disorganized most of the time.Tonight, I tried to return a mop that I paid $9.00 for on yesterday. With a receipt, the manager, person in charge, and the cashier refused to return my money. I was told that since the mop had been used, my money could not be refunded. The mop tore up as soon as I started to use it. Please save your money and do not purchase anything of value from this store. The products are no good. Equally, store employees do not follow the return policy for Dollar General.Buyers beware! The store does not adhere to its own return policy. Of course, if the store's zip code was 36117, I would not have had an issue. However, since the store's zip code is 36116, the employees conduct themselves as if they can treat customers any type of way. I suggest that everyone find an alternative store to visit. Perhaps the Dollar Tree across the street should become the store of choice for the community.I do plan to file this complaint with the BBB for a thorough investigation. Lastly, I will contact the city council member in our district to make him aware of the store.My biggest fear is that the poor employees and store management are taking advantage of residents in need or the elderly.
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October 2022 by alexxis perdue
Always closing early, always overstocked and under employed with a lot of rude employees there are a few who aren’t rude but they can never keep them because management is also rude from what I’ve heard today I went and they were closed at 6:30pm smh maybe close down for a week to find valuable employees and keep them comfortable smh!!!
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October 2022 by Lucy Taylor
came to this location for one thing 20 minutes before their close just for the guy inside to have already locked the doors and told me no
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July 2022 by LaQuinda Mookie Davis
The manager Kam was very argumentative rude and just unprofessional! The associate acted if they were scared to call him up to get something off their register. I see why! He threatened to call the police on me and to lock us in the store. He cursed at us and everything! He’s a ticking time bomb
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July 2022 by Aaron M
The nastiest dollar general I've ever been in. Many employees are lazy and will talk on their personal phone while checking you out. Many aisles are impassable. Don't even try to get their only cart around the store because it's impossible. Prices listed on shelving does not match what you will be charged at the checkout, bring an extra few bucks cause you will need it. Many outdated items on shelves. Either they are very short staffed (unlikely with all the employees standing around) or they lack supervision.
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June 2022 by Henrietta Cargill
Clean I found the mdse I was looking for
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December 2021 by Keojuana Brown
They're not friendly. They're not helpful.
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August 2021 by KH
Dirty cluttered Store , unorganized, Out of almost Everything, what’s left of Merchandise just thrown on shelves just cluttered,Merchandise laying in Walkways ! Sales Items never updated in the Checkout System ! The young Man wearing Glasses ? told me the sale items are not on sale even if the tag at the shelf says it’s on sale !!! In a Rude and unfriendly manner !!! He needs training on friendliness and Customer Service .The new self checkout doesn’t work !
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June 2021 by Binky
Very friendly and caring staff. Fast, and try to get you out of there. Always have smiles on their faces.
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June 2021 by Robyn English
There all the time.
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June 2021 by J Mason
People are nice
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June 2021 by Deputy Sheriff Penn
Customer service was great
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June 2021 by Marty Baker
always great
