Dillard's Inc. is a well-known fashion retailer offering a wide range of clothing, shoes, handbags, accessories, cosmetics, lingerie, and home items. The Dillard's store at The Shoppes at Eastchase in Montgomery, Alabama, is praised for its neat and clean environment, as well as the friendly and helpful staff. Many customers have shared positive experiences with specific associates, highlighting excellent customer service, particularly in the women’s and lingerie departments. However, some customers have noted issues with customer service quality in parts of the store, particularly in the shoe department, where a specific interaction raised concerns about sensitivity and appropriate communication. Despite these concerns, the store is recognized for its traditional full-service shopping experience, providing personalized fitting and style advice. Overall, Dillard's in Montgomery is viewed as a great place for finding beautiful dresses and a variety of merchandise, making it a recommended destination for shoppers seeking style and service.
If you’re looking for bras or shapewear, Ms. Pier is the perfect person! She was very nice and took her time. She made my shopping experience a pleasure!
February 2025
While shopping my granddaughter entered the Christmas fashion show
January 2025
THE PRETTIEST DRESSES FOR EVERY OCCASION !! LOVE LOVE LOVE THIS STORE !! THE LOCATION & ALL — SO NEAT , CLEAN & EVERYONE IS SUPER FRIENDLY! GREAT CUSTOMER SERVICE HERE & FRIENDLY STAFF MEMBERS (BIG SMILES)!! BEST LOCATION & BEAUTIFUL STUFF TO CHOOSE FROM!