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January 2024 by joe Gt
Terrible communication with the front desk to back room. The man upfront does not seem like he wants to do his job. He gave no phone call to let me know when the parts arrived nor did he call to let me know when my vehicle was finished. Spoke to the people in the back and they got things fixed real quick. Like what a pathetic human being in the front. I wanted a new part but I got a old recycled part instead. I was not told it was going to be a recycled part even though we requested a NEW part.
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December 2023 by Mizz Hooie
Quick, accurate estimate. Repair time was extremely fast. Quality workmanship. Rodney and team did a great job.
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December 2023 by Brian Welch
Best body shop in town.
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November 2023 by Deangelo William
Service: Steering & suspension repair"$#@*! harassment" of my wife by one of their male employees, when I sent her to get work done on her vehicle several weeks ago. I called Chico's Auto Repair to get a diagnostic done. I talked to a manager named Heather. I told her how I had tried several other shops but had gotten screwed over. She assured me that her shop was the best around town and that they were like a family. My wife went in and stated that her man spoke with someone a minute ago and was there to drop her vehicle off. When an employee by the name of Keko started inquiring as to who was her man, she reinstated to him that yes, her man sent her. I was on speaker phone listening the entire time and heard him for myself. The other manager Stevo started laughing like it was a joke which made her feel very uncomfortable. He asked for her personal information to enter in to the computer. At this time Keko was advised to give her a ride to our place of residence since I work out of town. During this time, he started asking about vehicles that are normally parked in our driveway that were not there. This made my wife even more uncomfortable, paranoid and rapey vibes. I had to speak through the speaker phone to advise him to hurry up and drop her off. After contacting upper management/owner Jeff, I was advised from another married man, that the situation was not egregious enough. Clearly this owner flirts and harasses women himself and thinks that nothing is wrong. I also contacted the other owner Chico and was told it was nothing he could do. He no longer owns the company. WORD OF ADVICE TO WOMEN WHO ARE LOOKING TO GET SERVICES DONE.... DON'T! THEY WILL REFUSE YOUR SERVICE AFTER HEARING YOUR COMPLAINT...P.S....KEKO STILL WORKS THERE!!!
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November 2023 by Cater Sader
If your looking for good work please come here, not only do they call & inform you of everything pertaining to your car there work is incredible!!! My car looks better than it did before I bought it ! I’m the silver sonata yall did yall big one period ? Thankyou rodney for the great customer service
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September 2023 by Russell Meyers
I had been sideswiped by another vehicle. Tore up the passenger side of my car.Chico's did an amazing job of repairing it! Can't tell any damage had ever occurred.They were also quick. The estimate was done in an hour. The work was completed in 10 days.They're also very polite, which I find important. Very professional every step of the way.Service: Body & Trim
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July 2023 by Benjamin Schlemmer
Needed a part identified, ordered, and installed asap, before vacation. Jason took care of everything quickly and professionally from start to finish. Would definitely recommend.Service: Body & Trim
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July 2023 by Sky Warner
Chico's found the most economical way to fix hood and grill damage and did the work quickly. It's now like new: you can examine it with a microscope and still not tell that there ever was any damage. Friendly, efficient, very reasonably priced. Excellent!Services: Painting
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July 2023 by J Miles
They did an excellent job on my car and the customer service was great...Preciate you Jason, you and your staff...Highly recommend for any paint and body work..Services: Painting
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June 2023 by Patricia Flowers
Hello everyone let me start by saying I have never heard of Chico’s before 5/5/22. My car was hit and messed up pretty bad. Insurance company recommended me going to Chico’s. They did an absolutely amazing job on my car! If you are looking for an auto collision shop go matter of a fact run over to Chico’s. My 21 Camry looks brand new you can’t tell where it was hit at. They was amazing they called to keep me updated on the repairs and all.. Thanks Chico’s auto collision center for a job well done.Services: Painting
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June 2023 by Sabrina Norris
I’m not usually one to leave a review but I am so impressed with the work done by Chico’s. I’m by no means a car person and have been previously burned by auto shops who have taken advantage of my ignorance regarding repairs. Jason Perrett went above and beyond to insure I was aware of what repairs were happening, at what cost, and the time it would take. His professionalism and kindness exceeded any expectation I could have ever imagined from any business, especially considering just how in demand they are. I cannot thank him enough for stopping his busy day to take time to walk me through the process and help me communicate effectively with my insurance. Repairs to my car were done well, on time, and I got my car back looking absolutely perfect. I am so thankful for the team at Chicos and cannot recommend them enough.Services: Painting
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May 2023 by Knoxye Williams
My little Lexus got in a scuffle with a light pole at Home Depot, due to no fault of her own. I went to three body shops before I remembered Chicos. Not only were they less than half of the other repair quotes they got her out in a week vs 2-3 weeks as quoted by others. The job they did was remarkable! Such high quality AND they detailed her inside and out! I mean she is gleaming❣️❣️❣️Chico and Rodney Wilkerson are the epitome of professionalism and courtesy! I will. I will NEVER go anywhere else and neither should you!!Services: Body & Trim
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April 2023 by Amanda Hedrick
Jason and his team did a great job. My car was vandalized and was not safe to drive. He spoke with me regularly regarding every detail that was going on to ease my mind. He spoke with me more than my own insurance company did. It’s definitely appreciated.
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April 2023 by Justin Spittle
I called and received a quote from this company 4 days ago to install a ladder rack on my truck and they gave me a price from $50-75 and said to bring it by any time and I called back to see if today was a good day to bring it in for this service and they told me that they wouldn’t be able to do that and even if they did that kind of work it would be 3 weeks before any free time… I don’t know about you but what business does that??
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March 2023 by Ga Ha
I came today for a quick fix on my front bumper, they were very supportive and very helpful , amazing staff especially Jason , very respectful, quick and professional, the way i see it , if the staff and the management of chicos auto with that high level of integrity,devotion for their customers, definitely I will trust them with my vehicle5 starsThank you Jason!
