-
July 2023 by Paula Baker
Honestly, I wonder how the two older employees running the shop still have jobs there. They are both rude, lacking in common courtesy and extremely unprofessional.The young guy, however, was perfect, but I could tell he was the newest member of the staff. If not for him, I wouldn't have spent my money with them ( approximately $ 500 ). The woman on staff there was horrible. Someone should report these ppl to regional management.
-
May 2023 by Melissa Knight
This place is. Joke......I called to see if they would take my flat screen tv and the guy said yes, NOT ONCE DID HE ASK WHAT YEAR IT WAS. I WENT FROM ONE SIDE OF TOWN TO THE OTHER JUST GET TOLD ONCE I GOT THERE THEY WOULDN'T TAKE MY 2008 FLAT SCREEN TV. WHEN I ASKED WHY, I WAS TOLD IT WAS TO OLD AND I even offered to sale it for just 20.00 bucks because I was almost on empty and now has to drive all the way back to the other side of town and probably won't make it back home. The one young lady I could tell wanted to help but another girl that looked like she had a giant rat nest on top of her head, started talking and being very rude....If you have to deal with this girl with fake lashes and a rats nest on top of her head, you'd be better off dealing with the wall.
-
February 2023 by D Lewis
Prices on their (used) items are very unreasonable and the staff is very unprofessional.
-
December 2022 by Pink Spliff
SCAMMER SCAMMERS SCAMMERSFAKE GOLD FAKE GOLD FAKE GOLD FAKEVery ghetto and unprofessional. The manager, Mr. Gilmore, is a pimping the female workers. That’s the only thing he’s concerned with managing. He has no problem solving skills and will laugh in your face when he fails to provide adequate customer service. The young ladies he hire are very uneducated to Mr. Gilmore’s benefit but it’s impossible to talk business with them. There’s been so many complaints of fake jewelry they should be shut down. I wouldn’t buy a door stopper from this place. Demand respect and professionalism in our community! Boycotting until they respect and accommodate the community they’re making all this money off of. Scammers that are just hoping you’re too d*** to notice.
-
June 2022 by London Caprice
Great store.But lacks professionalism and common curtosey and listening skills for customers will over talk u when trying to get an understanding.
-
June 2022 by Donny Carter
Ms. Ciara is the best, she likes rare COINS!!!
-
February 2022 by MD Po
Had a layway there. I don't get a text or call bout my layway payment. In which it was due on December 26 . No store credit or anything. That the second time this happened. I still do business with them. But something have to give.
-
August 2021 by C G (CGJ)
I purchased a piece of jewelry here. The staff was friendly. I later took my ring to get cleaned and was informed by my jeweler that it is not real gold. I called the manager for several days until I finally reached him. He told me there was nothing he could do because it had been too long (about two weeks) even though they were closed several days that were normal business days and had their phone forwarded to the Birmingham office. I would not recommend anyone buy jewelry from here unless you have the ability to test it yourself or have your jeweler with you. Basically I was just ripped off and I work too hard for my money. BUYER BEWARE!!!!!!!!!
-
June 2021 by charles smith
Bought a ring and went and had it appraised 2 days later. It didn't even have a 25% value of what I paid for it. I was told to bring it back and when I did they offered me 17% of the price that I originally paid for it. The store manager basically laughed in my face and gave every excuse instead of trying to take care of the customer. I have bought alot of merchandise but after today I won't ever think about even recommending or buying from here again.
-
November 2020 by C G
I purchased a piece of jewelry here. The staff was friendly. I later took my ring to get cleaned and was informed by my jeweler that it is not real gold. I called the manager for several days until I finally reached him. He told me there was nothing he could do because it had been too long (about two weeks) even though they were closed several days that were normal business days and had their phone forwarded to the Birmingham office. I would not recommend anyone buy jewelry from here unless you have the ability to test it yourself or have your jeweler with you. Basically I was just ripped off and I work too hard for my money. BUYER BEWARE!!!!!!!!!
-
July 2019 by Thomas Deininger
They'll buy almost anything!
-
December 2018 by Shendale Russell
Great place to shop
-
June 2018 by The kultured Mom
Ratchet , and very unprofessional. I see why they can't keep employees!!! Management lacks tact .
-
June 2017 by Deon Mcneil
Ratchet , and very unprofessional. I see why they can't keep employees!!! Management lacks tact . 🙄
