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January 2024 by Bonita Huffman
They lie about your delivery time. I hate that place. They are rude and once my husband and I went up there. The head person talked rude to me over the phone. My husband went in there with me and tge head person called the cops. I know you was scared. You don't talk to men like you talked to me. Respect people you idiot.
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December 2023 by Linda Wright
I absolutely love this store! I have several things from Aaron's. The staff is great! They all are really nice and helpful! They are really hardworking people too. If you haven't been to this location yet, you really need to go! It's a great experience!
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November 2023 by Bre'Shunna Smith-Posey
I purchased through them this time, but next time I most definitely will not. The first time they delivered my fridge, they said it was too big for the doorway so they took it back and I had to order a smaller one. Then they call me back when my new one came on the truck and now said I had to reapply again even though the fridge was supposed to just be transferred (another pull on my credit). Then the delivery guys show up, we're short and refused to talk much or answer questions. I had to get my old fridge disconnected, they wouldn't even let me use a tool to disconnect it. Said they didn't have the tools to do it, yet they had the tools to put the new fridge together. Then they rush out, don't say anything. Just try to hand me a piece of paper to sign and act like they don't even have time to explain how to do the water line. I will never spend my hard earned money here again.
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February 2023 by Kivondra Boswell
I love dealing with Aaron 's they will work with you
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December 2022 by Dewey Whatley (UnrealMajor)
Was Always good to me but then again i paid my bill.
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December 2022 by Dewey Whatley
they take care of you at that store
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April 2022 by Alicia Perkins
Poor customer service and very rude
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July 2021 by Casey Quillman
While arranging our purchase of a dryer the young lady that helped us was polite. We set up the delivery.On that day I stayed home waiting. I received a call where I answered said hello 3 times no reply! A few minutes later my daughter came in with the we missed you note on our door. I called the number and said I have been waiting for this delivery and found this on the door when checking the mail.The man says we'll we called your husband and your number to tell you we were on our way. And that they had knocked on our door. I said noone knocked. My dogs never barked and no one heard any knocks.Then he says we called you. I said I had one call and no one replied to my hello. He then raises his voice and yells so its our fault? You should have called the number back to see who it was. I said I wasn't going to do that with all the spam calls now adays.So he says your now being sarcastic? And continued to yell at me. Very unprofessional. If we hadn't needed the dryer I would have cancelled it right then.
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November 2020 by Cat Colburn
they have harassed a friend of mine that was sick with covid-19 and gets disability she fell behind her on her payment and this is on a bed she needs... so if anyone is reading they will take stuff from people infected with covid-19 and put it back in the store to send out for the next and possibly killing someone...this lady wasn't even trying not to pay she just ask to pay on another day and they kept telling her no and to the point of her borrowing money from people and when she could not borrow it that put her down as a promise to pay not kept even though she is telling them she can't she will have to try and borrow it....these are some rude folks and you better ask for brand new don't get anything used from them no telling what it has on it I have even heard that they resold beds with bed bugs
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September 2020 by Tyrone Gates
They were very respectful to me and my girl. Got us what needed
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June 2020 by S. M. Pettus
Let's just say THEY DON'T LIKE TO WORK WEEKENDS!!! Went in trying to make a purchase after telling me they'd have to order what I was looking for ( trying to discourage me), they decided to refer me to the Prattville store. Customer service was awful , however she did let me know she prepares to leave 45 minutes before closing time. Also speech was a NEGATIVE!!! Perhaps another training session for sales associates would be helpful!
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January 2020 by Kosher Buckhanon
Poor customer SERVICE! Took over hour and half to type in information and it still wasn't done before we decided to leave. The furniture in there is dirty and beat up. They are hiring, they need help and a new management.( under kept)
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December 2019 by Debra Mc
Aaron's are the "BEST".
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September 2019 by Shanita Smith
They were very polite. Knew exactly what to do and I was in and out.
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May 2019 by William Harris
Always welcoming you and willing to work with you to get you exactly what you need for your home
