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August 2024 by Travis Bullard
I had the pleasure of having Hayley White assist me today. She had to call an outside source to solve my issue, and she stayed with it until it was resolved. Hayley and the entire staff were friendly and accommodating the entire time I was there.
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June 2024 by Faith Dye
Worst bank ever! Been on hold 45 minutes to ask about their notary service and finally drove over there (still on hold) and no customers are in the bank! I've called 2 different times and wasted my gas to drive there to be told I couldn't get my document notarized. If they would have picked up the phone, I wouldn't have had to drive over there! In addition, every time I make a deposit in the drive through, I'm there for at least 25 minutes! Been a customer for years but I'm closing it out, I'm sick of Wells Fargo, their dumb policies and terrible customer service
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March 2024 by Debianliz Ocasio
Our experience with Katina Wingfield inside the building made everything flow with ease. Intelligent, kind, sweet and charismatic woman. God bless her.
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December 2023 by Mark Headrick
Went to particular branch today to do some personal business, just wanted everyone there is just a nice as can be excellent customer service they attend to your every need have been with Wells Fargo for many yrs good bank and good people and it's covient to expressway and state hwy and road ways its located in a shopping so there's plenty of parking plus there's plenty of amenities you might need in all directions things to know when you are out traveling or out shopping .
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October 2023 by Michael Nowell
Currently sitting in line at the drive up,in the commercial lane. I've been here over 40 minutes. Absolutely the worst branch I've ever been to. All the other lanes are being serviced, except the commercial lane.
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October 2023 by Cassandra Gemeroy
Don't dare come here a few min before 9am unless you want to get mobbed by a rude lady slamming the unlocked door in your face. Won't be returning to this specific Wells Fargo again!
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October 2023 by Gary Brown
The worst service I have ever had at a bank. These people could careless about helping you.
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October 2023 by Psychogranny R
Been a customer for over 30 years, since it was South Trust. I am unhappy with the place for many reasons.
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September 2023 by Erich Otto
Logan , is the best
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April 2023 by Lane King
I've had nothing but good experiences at this location. The staff is always helpful, friendly & someone always greets me when I enter the building.
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September 2022 by Sarah Htoon
Worst customer service and policies I've ever seen in my life of a bank. Cannot even deposit cash into an drive-thru with a debit card because they're scared of money laundering you have to go through the ATM. I call BS. There policy and way of handling things is why we've already closed most of our accts. Won't be long before they are all closed. Been loyal customers for 17+ years now and this is how they treat their customers.
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September 2022 by concepcion hernandez
Bad customer service stay away that bank
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September 2022 by Darren Sprinkle
Had an appointment to open an account here tomorrow but after seeing these horrible reviews I think I will go elsewhere
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September 2022 by Live laugh love Mobile
The teller refused to do 2 commercial deposits in drive thru (and they weren’t even busy) and had me go inside to process my second one. Other than this incident, they’re very nice.
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September 2022 by Shekerriah Jackson
Extremely unprofessional!!!!!!!!!!