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August 2023 by Paralee Broughton
Great review, but the customer operational manager for Walgreens on 3151 Dauphin Street does not need to be the customer relations manager because he is exceptionally rude and threw a technical "hissy fit" today, simply because I inquired as to whether my medication had been filled ;and if it was okay for my son to pick it up on Wednesday, August 23,2023 since I reside in Monroeville , approximately 110 miles away. Then, Daniel Griffin had the audacity to call me after I reported him to the 800 customer service number for his unapologetic impertinent ,discourteous behavior, and he brazenly told me that he was marking the case resolved because my complaint inaccurately confusedaction at his pharmacy location with Monroeville's. I was really appalled that Daniel Griffin had the audacity to call me about my report. Besides being unprofessional , it was so unethical for Walgreens to allow the culprit to handle the case. This was nothing except blatant disregard for my feelings and "new age in your face" harassment by the perpetrator to let me know that he didn't give a FIG or cluck about Walgreens cooperate high standards for their customers. Just imagine someone being so confident in their bad behavior that they can tell you that they are marking the case resolved. The best metaphor for drawing a visual comparison would be the case of Walgreens having a conniving "super fox " watching the chicken house. You all have a bless day!!!wanting him to
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August 2023 by Yolanda Chestnut
I've always went to Walgreens I use their Pharmacy as well as shop for other in-store items they do provide the very best customer service and I appreciate how quick the process goes
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May 2023 by Melinda Ann
This is probably one of the best Walgreens Pharmacy to use in Mobile. The pharmacist is always very informative and polite and the techs are just as friendly. They know me by name and always have my prescriptions ready as I walk to the register.
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October 2022 by neal hattenstein
everyone is so friendly and they don't make u wait for your medicine ...very prompt
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August 2022 by Sarah S
I can't say enough about how great the staff at this location is! There's 2 Walgreens closer to my location but I will always drive the extra miles to this Walgreens because they're worth it. They have the most adept pharmacy staff I've ever encountered.
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September 2021 by Haley McDole
The tech Bre is amazing. She went out of her way to help me on two different occasions. The pharmacist was very nice and educated me on the vaccine she gave me. I would recommend this pharmacy.
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September 2021 by Lakia Kelly
I absolutely love this place EVERYBODY is so polite and friendly.
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July 2020 by Joyce Danner
This pharmacy has the best team of employees I have ever seen. They all know me by my name. There phone demeanor is A1 professional. Not to mention there speedy ?
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May 2020 by Audrey Muzingo
I have never been to a pharmacy that is so consistently fast and efficient. Maybe they have less volume to deal with because they don't have a drive-through, not sure. But my medication is on the list that doesn't allow auto-refill, meaning I must come in with the prescription to begin the filling process. At most places that could mean a very long wait in a chair, or have to make a second trip. But this location typically has me in and out in 20 minutes max, usually more like 5-10. They have also never been out of stock of my meds, and are very courteous and friendly, unlike so many staff members at other pharmacies whose tone and facial expressions appear like they think you're some kind of addict just because your medication is on the controlled substance list (I've even caught a couple of them lying about being out of stock). Here I feel like a valued patient and customer.
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February 2020 by Brenetta Goodwin
Hard working employee's.
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October 2019 by Tammie Walter
Absolutely pathetic and UNEXCUSABLE behavior on the part of the pharmacist, Kyle. I specifically asked to make sure my meds were in stock and only told upon checking out, after an hour of waiting, that the two MAIN ones were on back order. One of which I needed severely bc my blood pressure was almost at stroke level upon entering the store, the other that makes me SICK to miss even ONE DOSE.