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July 2024 by Jack N. Box
You set delivery between 11:45am to 1:45pm then at near 3p.m. change it to by 7:00 pm....guess your next move will be the ole lie and say I'm not home (despite being here since 11:45 am) and yes you've lied before.??
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July 2024 by Archie McCord
IT'S SAD ONLY ONE PERSON ALLOWED IN AT A TIME
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July 2024 by Tyler Reed
Horrible won’t let me speak to a person and the automated person keeps hanging up on me I have a tracking number I’ve said it repeatedly and it hung up on me multiple times how do I get help and speak to a representative and she keeps asking for a tracking number I already gave!!! Needs another way to talk to someone this is terrible
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June 2024 by Darnisha Adams
You have employees stealing out of boxes. They tell you file a claim but never hear nothing from them about it. They hold anybody accountable and people items going to stay missing if they do not do nothing about it. It’s no point for a claim cause they don’t do nothing
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June 2024 by Virginia Boswell
I finally had to go pick it up
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June 2024 by Terisha Brooks
Everything is great I loved that they take in mind of your understanding of it all .
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May 2024 by Chuck Purcell
They hide behind 800, Foreign speaking, I can't understand a thing you're saying others. A damn piss poor way to run a business unless you do by want anyone to day anything to you!! Just want my dang package delivered to the right dang house!!!
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May 2024 by Priscilla Woods
Couldn't help me and gave me the runaround and completely wrong information
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April 2024 by Rana Reese
I used to work at UPS years ago at this wear house and the supervisor at the time used to call us “lil black girls” and safe to kno I was fired. But now that I’m a customer I can say that the company and the workers DO NOT care about your packages and they are extremely unprofessional. I try to stop every company I used to NOT ship with this carrier but sometimes I can’t due to where the package is coming from. They people on the phone will have absolutely no respect for u and will tell you “there is nothing I can do” and then when u go into the company location they will make up lies “your address isn’t in our system” BUT ITS ON MY ID ans still to this day yall still send me mail from when I used to work there. And let’s not even get started on the drivers !!!!! I have seen drivers throw packages like u throwing a baseball in a ball park.
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April 2024 by Octavia Knight
I hate ups it is the worst way to send a package you will never speak to a live person over the phone
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March 2024 by Perry
I paid for over night shipping and that was Friday and it's Monday and I still haven't received my package
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February 2024 by Jessica
Great customer service!
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February 2024 by Laura Hill
I have been trying to contact this company for over a week and you can't reach anyone and that sorry answer service you have want let you speak to anyone. These driver are say my packages are been delivered and they are not. The address they are saying my packages have been does not exist. So that tell me that they are keep them for their selfs. And I called the company that sent my package, so they told me to contact UPS and I called over and over. It's a shame that it so hard to reach this company!!! I wish I could give this company a zero rating
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February 2024 by alan Horne
I use to prefer to use UPS but for a while I've had problems with UPS..I think the problem is UPS in Mobile Alabama.They can't seem to deliver my packages to me for some reason or another. Once my package arrives in Mobile, there's a 50/50 chance it will get delivered. This is pathetic!I'm not sure what the problem is at the Whistler facility but my packages seem to flow from the destination they are sent from without any problem...until the packages reach Mobile,Al.I have no such problem with getting my packages with FedEx.
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December 2023 by Alexis Murphy
They lost my package!!!! They don't even tell you if the package has been lost. Once I keep tracking it, it says "on the way" but really it is lost. Customer service SUCKS!!!!! Now I have to go through this process all over AGAIN!!!!
