These reviews highlight a positive experience at the Sleep Number store in Mobile, AL. Customers appreciate the ability to customize their sleep with adjustable beds that allow each partner to set their preferred firmness, support, and pressure relief. The Sleep Number® mattresses are praised for their comfort and sleep-tracking technology through SleepIQ™, which helps optimize sleep quality. Shoppers find the staff to be friendly, helpful, and knowledgeable about the products. One customer was assisted over the phone in choosing the right bed, meeting both partners' needs despite their different sleep preferences. Others mention the excellent service provided by staff members, especially Greg, who went above and beyond to help with moving supplies and personalized assistance. Many customers express satisfaction with the quality of the products and the helpfulness of the store employees. Some reviews also note the ease of ordering and the store’s responsiveness, such as exchanging a box spring for a better fit. Overall, the store offers a welcoming environment with staff committed to improving customers’ sleep experiences, making it a trusted place for purchasing adjustable beds and bedding collections.
I can not wait to get our new bed. Jemienah was extremely helpful. She took time to answer all of our questions, even when I asked the same thing over and over again lol.
December 2025
Was very impressed with Gregory. Very attentive, handled everyone in the showroom with ease. I am an old sleep number customer, he explained all the new features. Experience was wonderful & enlightening. Made it so easy to choose which bed I purchased. Looking forward to sleeping on my new bed!
December 2025
Great experience! They took the time to answer all our questions and were very attentive.
