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September 2024 by Greg paul
I should have heeded the reviews before me. There were two young guys, that looked like they had no idea what they were doing. They damaged all four rims putting the tires on. Do not Go Here!!!!
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March 2024 by Kore Southerland
Not the fastest tire center but they are kind and they got the job done right and in an affordable manner.
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September 2023 by Toni Duplantis
Called the Sam’s number and got a price on Goodyear tires with instillation and alignment. Appointment set. Arrived to find that they refused to honor the price. Stated that it would be way more to do the service. Is this a “bait and switch” or just sketchy ??? You decide!
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August 2023 by K R D
DONOT!!!!!!!!! Go Here they are very rude & unprofessionalthe customer service stinks and the guys are not helpful at all. Sam's needs to take the tire center out of the store it a terrible look on Sam's as a whole I didn't want to give this 1 star but I had to so i could post ZERO stars!!!!!!!!!!!!!!!!!!!!!!!!!
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August 2023 by Kelice Dunagan
DONOT!!!!!!!!! Go Here they are very rude & unprofessionalthe customer service stinks and the guys are not helpful at all. Sam's needs to take the tire center out of the store it a terrible look on Sam's as a whole I didn't want to give this 1 star but I had to so i could post ZERO stars!!!!!!!!!!!!!!!!!!!!!!!!!
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August 2023 by Jeremy Wright
Sold us tires for my son’s truck but then wouldn’t put them on. Had to take them somewhere else and pay more money to get them put on.
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July 2023 by Holly H.
This place needs all new staff. They are so rude. The parking lot looks like a trash dump. There are never any buggies they are all rolling around in the parking lot. The pizza is always out they always are understaffed. The bathrooms are nasty and un stocked with anything soap. Tp. Out all the time. And the parking.... lord help us. Horrible. No one who goes inside this store knows how to park a vehicle.
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June 2023 by Rhonda Grace Andrews
The Mobile store never checks ID’s for pick up orders. If they give your order to someone else, they claim they checked the ID when obviously they didn’t if you didn’t pick it up but the order is gone. I would suggest they start requiring their employees to write down the customers license number when they pick up to prove they checked it.
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February 2023 by Samantha Fuqua Walley
Sam’s club in Mobile is a joke. Their customer service is horrible and they never have anything to choose from. I’d rather go to Pensacola FL or Hattiesburg MS
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May 2022 by Michelle Hagerty
Does anyone work in this department? No one ever answers the phone. It rings so long it hangs up. I’ve been calling for days and cannot get a live person.
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April 2022 by Rachel M.
Sam's club is always super packed no matter the time or day but it doesn't stop me from shopping. I have saved a lot of money by shopping in bulk. I have the $100 membership and it comes with good benefits.
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April 2022 by Amber D.
I've been a patron of Sam's Club for probably 20 years. It's true, the prices are amazing, and if you shop shrewdly, you can and do save a ton of money. The staff is always more than happy to go out of their way to help you. Recently I was looking for a set of paring knives for my daughter's new house. I knew the ones at my house had been purchased from Sam's, and knew how they were packaged and where in the store they would be. However, when I arrived to that aisle, they were nowhere to be found, even though there was a place for them and the price displayed on the shelf. I was a little deflated. I found an employee who was nearby stocking shelves, and asked him about the knives. He said he had seen them and knew exactly what I was talking about. He volunteered to go to the back of the store to see if they had some in stock that hadn't been put on the shelves yet. I didn't get my hopes up, and then he was gone for quite a while - maybe 15 minutes? I almost gave up on the employee returning. To my surprise, he then walked up with a container full of the exact paring knives I was looking for! He had gone to the back and opened a box, and not only found the knives, brought some for me, but also brought a sleeve of them to put on the shelf. I was so taken aback and pleasantly surprised, that I tried to tip him, which he refused. I think it says quite a bit about a company that an employee will stop what they are doing, even when quite busy, to track down a relatively cheap item (probably less than $20) for a customer, bring it back, and then refuse a tip for his trouble. He was also so respectful the whole time he talked to me (yes ma'am, no ma'am, thank you and you're most welcome). I left the encounter with a smile on my face, and a resolve to speak to the employee's manager, which I did before I left. I know the store is large, and sometimes overly-crowded, sometimes due to world events they do run out of things, and occasionally it can be a pain to trek around to find what you're seeking. None of that is a company problem, though, and I've never left an interaction with an employee there feeling anything less than respected and pleased. I will be a loyal Sam's Club for a long, long time specifically due to their customer service. Pricing is good, stock is helpful, but NOTHING beats the quality of employees and deference they show to their customers.
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March 2022 by Samantha Harris-Smith
The value and options are awesome!
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November 2021 by Erin M.
Store was a mess. Customers were rude. Things were not priced. Parking is a disaster.
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October 2021 by The J. DeWayne
Ask for Georgette, will take care of your family.
