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February 2024 by Cathy Stanley
If your doctor says rehab medical tell them no... They will give you a electric wheelchair that 4yrs old and tell you that it's new.. and the staff is very rude that come out to your house and if I can give zero stars I would
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April 2023 by ShaNeia “SheekGeekChic” Lawrence
My story is long with my medical journey but I'll keep it short. They were amazing and helped me raise my living situation moral and gave me strength to get better. Keep up the amazing work!!
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January 2023 by Veronica Hamm
I had a fall in my electric chair and it stopped working. Then had a communication problem between you and my doctor on getting the paperwork right to get it repaired. That took about 5 weeks to get right. Then ordering the parts was another 3 or 4 weeks. Now because when the initial check on the chair was done by a very overworked tech, he didn't catch that the battery cable had been broken. Now in week 8 waiting for a cable that nobody seems to have. If you would allow your tech to keep replacement parts on his truck to be able to repair these chairs in the one trip it would cut down on your cost by reducing the number of return trips that are made over and over again. I do appreciate the loan of the manual wheelchair, even if it was defective and didn't roll half the time. I like my chair very much and in my opinion is a pretty good model, but have not had the best of luck in this situation. Not that I am trying to change anyone's mind on using Rehab Medical to fill your wheelchair needs, but you might check out other companies and check their track record before deciding. I really thought I had a winner with your company when I approached you for a new chair. Service was promised without wait. That promise has not been observed, and that is what upsets me the most. I was told when the chair was being ordered that you handled all the paperwork, but I have had to do most of the coordinating on this project. I fear if I hadn't, I would never get my chair fixed. Anyway thank you for your help, and please send a cable so I can get mobile again.
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January 2023 by Cynthia Whigham
this has got to be the most uncomfortable chair i have ever sat in im so thankful that i am able to get up and get out of it on my own i pity any paraplegic that has to put up with this chair and customer service is practically nonexistent if i could give a lower rating i would
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January 2023 by Grover Ingram
I was really satisfied with the professionally staff and services that they provided to me when i needed them, i just want to say tnks. So much i give your company a 10 plus rating again tnks for everything.
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January 2023 by richard vance
I got my power chair and I love it. They were all really nice to me and answered any questions I had
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January 2022 by justin polk
I am a caregiver. The man's I help had his doctor send referral to this company for a wheelchair. Employee , Charlie Murphy called on May 12 and said he needed to come to evaluate before we could get chair. He said he would be here at 10:30. Great i planned my errands around that. He called at 10:25 and said he was running almost an hour and half late, would not be here until noon. Then got smart when i got frustrated. He did show, did eval, said he would do his report to a lady and she would get back with us. Two weeks later, we have not heard a word. In this modern age , customer service is worse than I ever remember and I'm 58. If i could give them less than one star, I would.
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January 2020 by George White
Awful people disrespectful to patients always the patients fault if something messes up according to them techs act friendly in your face but go back and talk about you to their co workers would not ever recommend this company to anyone
