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January 2024 by Lavanda Washington
I'm so satisfied with Regions and I did have one bad Rep that was rude at the Spring Hill Branch but they are not there Anymore but overall this Branch have solve my problems and make me feel like a person not a number..Go Regions and I want that Green Bike.. lol ?
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December 2023 by Daniel Burch
Always professional. Always nice. Just good people, working hard, and doing their job. A throw back to a time when people cared about doing things the right way. I have banked with them for years. Give them a try.
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November 2023 by South Alabama
Went to cash a check, I had grabbed an old expired license instead of my good license, teller was all too glad to send me on a 30 mile trip in horrid weather to get that good license. was RUDE !!! And even more rude when I returned. I will NEVER open an account at Regions bank because of this encounter with KIM !!!! She was all too eager to send me packing !!! 1st Amendment Audits Coming To This Location Soon !!!
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November 2023 by Wanda Lacy
If you're not dressed in nice clothes, or if you come in with a check from St Paul's Church that you got as a donation. Kim & the other blond tellar look at you as you're trash !!! "how dare you" is the way they look at you !! I will relay how I was treated to Pastor John at St. Paul's.
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June 2023 by Blake klyce
They always go above and beyond for me personally and for my business accounts. Can’t say enough about the bankers at Regions.
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May 2022 by Khana Classic
Worst bank with zero customer service and work ethic!!! They think they are protecting themselves and their employee may be but don't realize how incompetent their whole staff is, if a cashier cannot understand or help a customer why are they hired. This happened at the this branch teice, extremely rude and racist behavior. If you guys cannot handle business accounts than don't open than or otherwise train your tellers well. I will pull out my business account very soon!
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February 2022 by Bubba Bethea
Been to this branch twice to do a simple wire transfer. First time, one employee out of six was capable. Second time, they were not busy, I sat for 15 minutes before anyone offered assistance. Apparently, they still have one employee capable of an easy to process transfer. I've never had that experience in a Regions Bank, from Ocean Springs, Ms. to Thomasville, Al. and anywhere in between
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September 2019 by Pam Brame
This branch advertis western union services but every time I go to use the service they say western union is down
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July 2017 by Edward McGaughy
Pine brook Branch of Regions is my Full service bank. They are friendly, helpful and I even have my safety boxes there. They are exceptional in all areas!
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November 2016 by Rick Talbott
Went in with a minor glitch in my online banking and was seen immediately. It was a problem the person who helped me had never seen before but she quickly figured it out and got it resolved. Everything was fixed in short order. Definitely a pleasant and efficient experience.
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July 2013 by Pat Ware
I'm always treated well and with respect. The cashiers always smile too. Never had a problem.