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May 2024 by Stephen Bozeman
I'm a lower left leg amputee, I visited the Shoe Hospital looking for cowboy boots!!! The saleslady walked the whole store with me til we found my boots, I asked could they put a zipper in the back of my boots, and in about 20 mins. it was done!!! Couldn't ask for better service, I will definitely be back!!! Thanks so much!!!
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May 2024 by Randy Reese
I recently went in to look for work boots. I wasn't optimistic about finding the Dan Post boots I wanted but was very surprised to find they had them and many more. They have a HUGE selection of work boots and they had my size in every pair. Highly recommended.
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May 2024 by Herbert Crook
I recently shared my thoughts about this franchise. I was devastated because of the way my shoes were handed back to me but instantly regretted my review after receiving a call. The owner personally called me to apologize for any inconvenience and mistakes that were made regarding my experience and gracefully made it right. I’m sure she could tell how bad the situation was and blessed me with a gift. I’ll forever respect the way she went about my situation. Thank you so much!!!
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April 2024 by Cassandra Crenshaw
Very nice place to have your shoes ? repaired. Everyone was nice, friendly Very helpful. And they did a great job on my shoes. Thank you shoes hospital. ?
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March 2024 by Jerry Barton
Super fine people!Supports localsLove y’all
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February 2024 by P R P.
Wonderful to work with! They are great at answering questions and very helpful. They helped me figure out a way we could put feet/cleats on the bottom of my purse. They look great, by the way!
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November 2023 by Wayne Hood
Very good service
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September 2023 by vance smith
Yes, I recently had my favorite Justin boots resoled here — top of the line craftsman.Also the store has always had a great selection of boots and other authentic leather goods.It’s a great place to find gifts — I’m planning to get my daughter some nice riding boots before the holidays.oh yeah,—it’s a cut above, if you are looking for the best work boots and shoes and such.
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August 2023 by Faron Brewer
Mobile Shoe Hospital and Western Store has my highest recommendation. I brought in a pair of Renaissance Faire style shoes for an alteration and I’m overjoyed with the job Bennie did for me at a very reasonable cost. Mine was an unusual request since these shoes are authentic replicas of 14th century French Poulaines shoes worn during the Renaissance. The shoes are period correct, down to the detail of extremely thin leather soles as was the style back then. Since I’m using them with my Ren Faire costumes outdoors on rough terrain, I needed the soles thickened to make them durable while retaining their authentic 14th century look. Bennie had the idea of adding another leather sole layer and a leather heel to each shoe, and feathering the new edges of leather so the end result looked and felt like a single sole. The shoes are red, and Bennie even mixed dye to match the addition to the original shoe color! The end result is superb, and I’m amazed and grateful for Bennie’s communication, friendliness, service, and craftsmanship on this project.I brought the shoes in and Bennie called to let me know he had already finished the job the next day! While I realize that not all jobs may be finished as quickly, I mention this to emphasize my first rate customer experience. Thanks to Bennie and the staff of Mobile Shoe Hospital and Western Store!
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June 2023 by Allen McCormick
Id give them 10 stars if I could they saved my $160 boots from the trash can for a very low price and they are holding up extremely well plus it's like boot heaven in the store with the wide selection they offer
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May 2023 by Aaron Joseph Tumbleweed Stratton
First time there after hearing all about it and it was great, I forgot who I was talking to but he actually was well knowledge about the boots I dropped a pair of to get fixed and I bought a new pair highly recommend going here
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March 2023 by Nace Koenig
Had A very good experience.Found a pair of rattle snake boots that no one else could get for me. Gentlemen was very helpful and plight. Will definitely return.
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March 2023 by Miss Congeniality
My Dr Marten sole was separating from the shoe and I took it to get it glued back on. Picked them up and after a day of wearing them they came undone. I super glued them my self and i have wore them for 3 weeks already and still going strong.
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February 2023 by Victoria Powell
Would give a 0/10 if I could! The rudest customer service ever. Drove 2 hours to get cowboy hats stretched - even called prior to making the drive to be sure they could do it!!! Got there to be told “its a good possibility it’ll deform the hat. Try getting the right size.” I almost had to do a double take!!!! Girl working front counter seemed rather miserable. Will never return here.
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December 2022 by Stefan Russell
Great service and excellent, detailed work. Their craftsmanship tuned my favorite pair of boots - 10 years old - into a brand new pair. Thank you!