“Mrs. Barbara and Mr. Marquez are absolutely AWESOME they helped me and my son with a iPad and new pen and a new phone I will be back because of them!!! Definitely would Recommend this store and employees for all your cellular needs….”
10AM - 7PM
2032 Airport Blvd Ste A&B, Mobile“Man oh man!!!! DIAMOND & ALEXIS!!!! what can I say!? Yall are amazing. Cricket at the loop had earned a new regular. When I say the service is impeccable I'm so happy I dropped In today. Happy holidays ladies! Many blessings and continue to keep blessing others!!! Thank yall once again”
10:30AM - 7PM
7210 Airport Blvd B, Mobile“I had been to three different cell phone repair shops! None of them could fix my phone I went to Touch Wireless he fixed my phone in less than 30 minutes very professional and nice go to him Airport Boulevard❤️❤️❤️???”
“Friendly staff and knowledgeable.I looked all over Mobile trying to find a battery for a cell phone with no luck. I went here and I showed the counter man the battery. He said, "How many do you want?" From now on this will be my first stop when looking for a battery.Update - Took a battery to them for testing. It was one I purchased there. They did 2 tests on it. One test was to check the voltage. The second test was a "load" test. The battery tested good both times. I felt they really knew what they were doing and just didn't want to sell me a battery. Thanks!”
“Ms. Selena Evans-Lunsford was the best, it took me 6 whole months doing the run around trying to get my phone turned on. It only took 20 minutes of her time just to get my plan and phone on. Thank you so much Ms. Selena Evans-Lunsford!!”
“A big thank you to Cam, Sam, and Kiera for helping me get all the issues resolved in transferring my service over to AT&T! Your efforts are truly appreciated!”
10AM - 8PM
3051 Government Blvd Ste B, Mobile“Out of the two years coming into this Cricket location today was my first great experience. Carly was the one that helped us and she was so incredible, informative, helpful and positive. It was so refreshing. Every other time I have been in here I felt like I was ruining someone’s day by asking for their help. Carly by far exceeded my expectations and I hope cricket know what a wonderful asset she is to their company. Thank you Carly for your wonderful customer service!”
“This is a good place! Ask for Corey. Spent 2 days using a friend's phone speaking with tech support and they could not get phone working. Tech support actually advised me not to go into the store saying they would not be able to help me because they were only salesman. Well, "Salesman" Corey was able to and got my phone working in 15 mins. Way more professional and knowledgeable.”
“Super nice and helpful staff.We went in because the switchover from Verizon was supposedly beneficial according to the home salesman when we signed up for fiber.Were promised picking up our phones at home and discounts that didn't end up working so after repeated calls and emails to the salesman (blown off when he was supposed to come back)we just decided to take them in to the store.They took a lot of time figuring out trade-in costs and plan, etc.Even to the point of escalating for us.Went above and beyond solving problems they didn't cause.Would recommend for sure.”
“Came in today to purchase 2 new phones. The associates at the front were extremely helpful and went above and beyond to help me transfer all my information into the phones and to install my favorite apps. Overall great customer service and prices. Would recommend to anyone looking to purchase a phone.”
“The young technician was quite knowledgable. He gave me several excellent tips to resolve my problem and keep it from happening again. I was very impressed with him. Thanks for hiring a knowledgable young man who did not fit the typical mode (???) of an AT&T technician. He was great and very knowledgeable and personable.”
“Liv was amazing and took care of all our needs, the store was closing and she stayed over to assist us with purchasing phones. She was very nice and had amazing customer service.”
10AM - 7PM
5701 Old Shell Rd Suite 200, Mobile“They did happen to receive the wrong part when I initially dropped the phone off, but promptly ordered the correct part and had it overnighted for repair the next day. While my wife did have to go an additional night without a phone, their communication was consistent. The phone runs like new so no complaints. I'd continue to have them repair my devices.”
10AM - 8PM
685 Schillinger Rd S #6, Mobile“Very friendly and helpful staff. Unfortunately the staff has to work for cricket wireless. The cricket wireless customer support leaves a lot to be desired. However, the people working for them are great!?”
9:00 AM - 7:00 PM
4419 Rangeline Rd D, Mobile“I got to hand it to the staff at this location. I went in to upgrade my phone, I had been mislead by another location I’m not going to mention. But they informed me that I couldn’t upgrade my phone at the time. I came back a couple days later and upgraded my phone. I took the phone home and turned out I didn’t like the phone so I went back to the store, they swapped my phone and answered all my questions. They made sure that I was happy with there performance and AT&T as a cell phone provider before I left the store. The staff seemed to work together great the morale was high and I watched them take care of 4 other in a fast manner while I was swapping phones and they all walked out happy. Thanks again you guys!”
“The store across town told me my phone was no good sim card needed updated etc etc ...next day I went to this store and they did an update on my phone and it fixed my issues!!! Best cricket reps in mobile”
“Amid was a super cool guy, he hooked me up with a new iphone on the spot when my old one stop working and repairs would have cost more. Any time I have an Iphone problem, I will come here.”