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November 2023 by Sandra Grissom
Love this store on Schillinger. The owner is just lovely, and so helpful and knowledgeable. Store very clean and cozy. Also has non makeup items for gifting. Merle Norman cosmetics are not the cheapest, however not the most expensive either. What I can say is that that they have definately been time tested and are still going strong. I am a retired senior, and I remember my grandmother used this brand. She always had the most beautiful skin. Good skincare is not limited by age. Merle Norman, particularly their basic skin care regime, is for all ages, young and old.
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April 2023 by Julianna Rushing
Ms. Ghadeer was super helpful! They now have nails and lashes there.
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June 2021 by Harold Thomas
Wife loves their makeup!
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May 2021 by Tonette Adams
Scam Alert! Buyer Beware! This location will steal from you! I made a $55 purchase in this store. When I asked the owner what the refund policy was he said “Everyone loves this. You won’t need to return it.” Again, I asked, “What is the refund policy?” He then told me that I could return for a refund within 30 days. I returned the item the following week. The clerk (owner’s wife?) said she would put it back so I could use it on other things. I immediately told her no! I was t
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May 2021 by Tonette A.
Scam Alert! Buyer Beware! This location will steal from you! I made a $55 purchase in this store. When I asked the owner what the refund policy was he said "Everyone loves this. You won't need to return it." Again, I asked, "What is the refund policy?" He then told me that I could return for a refund within 30 days. I returned the item the following week. The clerk (owner's wife?) said she would put it back so I could use it on other things. I immediately told her no! I was told it would be refunded and I wanted it to go back on my credit card. She agreed and told me to insert my credit card, which I did. She then printed a receipt and gave it to me. Luckily, I didn't throw it away. I got my credit card statement and there was NO refund. I called them and they said no refund was ever processed and that I needed to call the store. I called the store and spoke to the owner and asked about the refund and was told that his store only does store credit. I reminded him what he told me when I made the purchase, which he seemed to remember, and he said it's a full refund for store credit. After I got IRATE, he said, and I quote, "If you NEED your $55 you can come down and I'll give you cash". I went into the store and told him that I was there to get my refund and he asked if I had my credit card. Okay, NO!, I want cash as promised. He did give me the refund, all the while telling me that it's ok, it was a misunderstanding. It was NOT a misunderstanding! They are scamming people! If I hadn't looked for it on my statement, I would have never known that they stole my money. How many people have they done this to? Why did she tell me to insert my card knowing full well that it wasn't being credited? I have video of the return if anyone is interested in seeing it. I am forwarding this to the Better Business Bureau, Yelp and Merle Norman's corporate office.
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January 2021 by Agatha C.
This place is TERRIBLE! The employee could BARELY speak English and the place smelled horribly. I stopped using Merle Norman a while ago and I am so glad I did. Do yourself a favor and avoid this place and brand at all costs.
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September 2019 by gayle speights
Love. Merle Norman,
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May 2019 by Brenda Sheppard
I love it l use them about 30 years will not use nothing else,will not switch make up.they don't push u to buy something u don't need
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January 2018 by Janis Mccaghren
I’ve haven’t use this in about 7 years and I really can tell it.
