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November 2025 by JC “Yochanan” Keitz
Manager Greg was a Blessing to meet and learn from by listening to my needs.
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November 2025 by Karl
I went in tested a mattress received my delivery date paid and was done. All due to the staff at the store. In and out my kind of customer service you couldn’t have asked for more. Great job with customer satisfaction.
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November 2025 by Vonnie Wood
My family and I appreciate working with Mattress Firm, with me being a remote factor. They were able to fix the problematic glitch in the payment with my e-signature, and the sale was completed. We look forward to the delivery and setup of the new mattress and frame. Thank you.
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November 2025 by Kathryn Smith
It was a great experience.
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November 2025 by Monika White
The service was excellent
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October 2025 by Latrease Young
My experience with Phillip(George) was phenomenally like none other. He led me in the right direction to choosing my bed. Phillip was very knowledgeable and knew his stuff. If you’re in need of a new mattress, stop By McGowan park Mattress Firm and ask for Phillip. Thanks Phil you’re the sweetest and the best. I really enjoyed our interaction. Thanks for making my day.
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October 2025 by Sherita T
Excellent Customer service
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October 2025 by Bobby Bracy Sr.
Andrew was informative about the product of Mattress Firm. He helped us to choose a product fitting for our needs.
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October 2025 by Diane Brown
Brought my 89 year old mother in to shop. Our salesman, Greg McKinney was most helpful. He listened to us describe what we were interested in and was able to show us mattresses that were just right. Greg was very knowledgeable about the products.
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October 2025 by RC
Not even sure where to start. Philip was beyond amazing and made the entire process a breeze. I like that he was knowledgeable on everything in the store and although he is a salesman he never made me feel pressured. Also, he never tried to sale me on anything just because it was available. He was attentive to my needs/wants in a mattress then showed me several options across several price ranges. I ended up going with the Posturepedic Elite Hybrid High Point II 14” medium king mattress. From the time I laid on it I knew it was the one for me and with all the detail Philip gave on the build and structure of the mattress I had to have it. Additionally, I went with the TEMPUR-Ergo 3.0 adjustable base king. This thing had so many options that I never even considered before. Once again, Philip took the time and went through each option and the benefits of each. He set up the shipping and installation for me which only took 10 minutes to install at my home upon arrival . All around Philip is the best and if you are in the market for a new mattress, frame/base or any bedding they offer make sure to go in and ask for him. I’ll definitely be going back to see him to help with bedding for my guest bedrooms.
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October 2025 by Michael
They got whatever you need
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October 2025 by Katharine Holmes
Phillip was extremely helpful with my decision! He was so very friendly and knowledgeable about what would suit me perfectly! I will always buy my mattresses at your store.
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September 2025 by Darlene Varnado
Greg was very helpful and listened to our needs without being overbearing. He is a asset to your company. The store was very clean and neat also. A great experience overall!
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September 2025 by Samantha Bailey
Andrew was wonderful and super helpful!
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September 2025 by John Mcleod
Excellent service.
