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January 2024 by India A
Kim was more than knowledgeable and helpful! It was a pleasure to work with her. This location is the best in Mobile!
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January 2024 by Denise Small
This was a my first time renting from Enterprise. The pick up was really quick and easy. The drop off, not so much. I wasn't sent a link on where to return my key. I called customer support, and they were not at all helpful. It was just odd to me that on a Saturday, a car rental is closed before 3pm. The rental car drove perfectly and my trip was a success!
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January 2024 by jeannette whiteman
My only criticism is the suv we got had obviously been smoked in recently. We were driving for 12 hours and I’m sensitive to cigarette smoke so I knew it would be an issue. I had made this reservation two weeks prior so they knew what I needed and when I needed it. I didn’t just pop in and surprise them. Their answer was to refresh the interior which is to spray a lot of febreeze type spray all over the car. So we ended up with floral stale cigarette smoke smell. There were also stains on the passenger seat. That was all they had unless we wanted to go up in price. So I took some allergy medicine and we drove with the windows down until we got cold. Other than that, everything was great! Lol
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January 2024 by Cody Snyder
Extremely kind and helpful.
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January 2024 by Mac McVicar
Great experience with renting the Van. Smiley and Carter made it a easy in and out rental.
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January 2024 by Michelle W
Smiley went above and beyond to assist with my needs. I had issues with the first vehicle and had to swap out vehicles. He was not the first agent I dealt with, but definitely the last to resolve all issues and make my trip better in that area. 10/10 for him! If anyone is renting from that location on Govt Blvd., please go see him!
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January 2024 by Phylicia Grider
Smiley made the entire process quick and easy! Appreciated his hard work!
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January 2024 by nikki nicole
Slim was a huge help! Ask for slim!
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January 2024 by Keayni Warren
Poor communication skills. If you ask an employee to explain your contract, they say “if I could guess it would maybe be this” no knowledge at all. The constant new managers also says a lot. This location needs ALOT of training.
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January 2024 by Johna Brown
I absolutely love Enterprise. They are reliable and easy to use. The staff is wonderful and consistent. I love seeing the same faces when I do rent from them. It lets me know that the company overall is an excellent business to work for and with. I’d rather rent from enterprise than any other company available. Online booking is easy and secure. It feels good knowing if you reserve a rental with them, there won’t be any errors or delays in retaining your rental upon arrival. Thanks for being reliable and reasonable.
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January 2024 by Dwight Smith
I had a very great experience with my rental.
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January 2024 by Krysta Lofton
Smiley was a big help and very professional. Great service.
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January 2024 by Patricia Parker
Great service. Shout out to two great employees. Shelby and Slim.
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January 2024 by Clarence Waters
Slim helped me out and was quick excellent service
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January 2024 by Rosetta Kimbrough
Slim at the Government location was very helpful and had patience with me after a dozen questions. He truly made the experience a memorable one
