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March 2024 by kayla c
Mobile office has it going on! Jessica gave great customer service and the arrangement and warmable puppies sent to my sister/brother in law and nieces for the passing of their four legged family member was beautiful and delivered in the exact time frame I was given. They have my business from now on!
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February 2024 by Tameka Johnson
Great experience great fast delivery great customer service very helpful will definitely come back and recommend this place to others
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February 2024 by kimberly seaman
Placed my order 02/12/24 80 dollars it is now 02/17/24 and my order has not been filled or delivered. I can't reach a person to speak too and I have left several voice messages and requested a refund and still no refund or phone call. This co.pany plain as day does not care.
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February 2024 by Kendal R
The order was placed on February 2nd. I received a call on February 3rd to select a different design, and the delivery date was slated for February 14th. However, the order was not delivered. When I contacted the store at 4pm on the delivery day, I was informed that they were overwhelmed and my order may not be delivered as it had not been created yet. Despite my understanding that same-day orders were being fulfilled, this experience has led me to the decision not to place any future orders with them.
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February 2024 by Faith Walk
Horrible location…my husband ordered my Valentines gift and this location never delivered it and we didn’t get a email or nothing! He had to literally drive to this location on Airport to get his refund today! The only excuse they gave was they were short staffed! WE WILL NEVER USE THIS COMPANY AGAIN!!! Unprofessional!!!
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February 2024 by Noretta Greene
Order came and it wasn't complete. The order should have had the cheesecake ones in it but only came with very small chocolate covered strawberries. The taste was good though. Instead of the cheesecake they left off they gave me dead flowers. These should have been trashed and never given to anyone. I use to love my edible arrangements but I believe this will be my last order from them.
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February 2024 by Kevin Adams
Unfortunately I had to give 1 star. Placed an order through the site for Valentine's day and had someone call me from the local store. They were out of the container that my order came with and asked if I would be okay w a platter instead. This one also came w cheese cake. I said that was fine. Then Valentines day came and it got later and later,, NO DELIVERY. I tried to call the store, ck my order status online, nothing. I sent an email which said would be answered ASAP. I got an email 8:40 pm which I didnt see until the next day. They couldn't process my order (although they processed my visa). I could get an order later this week w an additional future discount or my refund. I needed the item TODAY, NOT LATER IN THE WEEK. Thanks for the call or heads up. -10 on customer service.
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February 2024 by Talitha Lamar
My husband placed an order for Valentine’s Day arrangement worth $100 that was supposed to be delivered in a timely manner on Valentine’s Day. Due to the delayed response of the delivery, had to go in person to the store just to see over 15 other customers upset and wondering where there orders were as well. The worker proceeds to say they don’t have enough product to fulfill the orders they received for Valentines Day nor helium for the balloons ( which meant if your order had balloons you were completely out of luck?). The chaos and madness of edible arrangements pushed my husband to last minute improvise for some type of Valentines arrangement since we were over Edible Arrangements. Sad part edible arrangements didn’t notify anyone!! No email no phone call letting customers know what was really going on. My husband gets a phone call close to 9pm at night with an edible delivery driver coming with our supposedly arrangement which was a complete insult. The arrangement was completely thrown together and a last minute thought put together on some Walmart cookie tray. What a slap in the face!!! We just want our money back so we can move past this awful experience!!!
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February 2024 by deb from Travel Mobile
I placed an order feb 6received call from the manager stating she didn't have container for that arrangement balloon was to be included in this order and offered fruit,strawberries and pineapple as well as brownies and cheesecake board I agree. Had order for son in Alabama I am in Tennessee. On Valentines Day I waited till two cst hadn't heard he had got delivery. I call edible in mobile Al where the order was placed she at this point tells me she don't have helium for balloons or brownies or cheesecake and wants to give me a refund. It's Valentine's Day what am I to do at this point..... I tell her to put together something and I repeatedly ask why nobody had called and she says she is trying to figure it out.She then tells me she will try to get it delivered before he gets off, then it gets delivered in a plain white mug from the dollar tree and I get 25$ refund.This is ridiculous, I have always ordered from the one in Daphne Al and never had an issue. This was the first and last time for using Mobile Al edible arrangements.
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February 2024 by Carmen Anderson
Great customer service
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January 2024 by Victor Autry
This was the best deal and easiest order. Thank you all for your help.
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December 2023 by W W
Tasted good and fresh. Only issue was the size of strawberries. Very, very, VERY, smaller than usual. Size isn’t worth $46.99 for a dozen. Great customer service though!
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October 2023 by Lisa Knox
Jessica and Emily are THE BEST. They were extremely willing to accommodate our school for Bosses Day. They were very pleasant and easy to talk to to meet our needs today.
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October 2023 by Monica Beard
I ordered a birthday arrangement for my mother with an additional order of chocolate covered strawberries which is her favorite. I live in Texas so I wanted to make sure the fruit was fresh and it was not. Now this is my second time ordering fruit for her but I will never order from them again. My mother strawberries were clearly spoiled. It tasted horrible. I was so upset because my mother is I’ll and I couldn’t come home because I work in surgery so I was hoping this health treat would help and it didn’t. I will never order from this location. And I will let my fellow coworkers know not to order from this establishment. ?
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August 2023 by C S
Ordered the butterfly arrangement. It was beautiful and delicious. Excellent customer service. They went above and beyond to ensure my delivery was delivered after I had to change the delivery address. Excellent experience. I would highly recommend.
