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July 2024 by Jeremy Blaine
The absolute best customer service I’ve experienced at any mechanic shop! My truck went into safe mode while traveling and the dealership told me 1-2weeks and These guys did it in 1 day!1 Thank you all for going the extra mile and getting me home on time!!
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May 2024 by Conner Woodham
They have always taken good care of me. I would recommend this shop to anyone in need.
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April 2024 by Jim Hampton
Had a blowout on my way back home to Florida from Texas. Called them the next morning, and they had to order them. Were supposed to be there by 1:00 but weren't on the truck. Donna called and told them my situation and said they better be on the 3:00 truck. They went ahead and took the tires off. They showed up, and I asked what time they closed. Donna said, "When you leave."
I highly recommend this shop whether you're traveling or a local .
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March 2024 by John H
Got shocks and struts, fair price, feels like the job got done. Mechanic did lots of little extras, replaced fuses, lug nuts and such. I felt taken care of
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January 2024 by Chris
I’ve used them four times on two separate vehicles and the issues were fixed the same day.They are completely honest and thorough. Customer service is the best around.Donna is such a pleasure to talk to during a potentially stressful situation. I highly recommend Downtown Car Care!
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December 2023 by Charlotte Jerde
They weren't able to fix my issue, but they definitely tried, and were very professional and helpful the entire time.
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September 2023 by Roger Morejon
Last minute saviors! I got out of work around 5pm on a rainy Tuesday in Downtown Mobile and to my disbelief I had a flat tire. I looked for nearby mechanics and found Downtown Car Care, I quickly called them knowing that they were closing soon, they answered and gladly took on the challenge to fix my tire. They got it done! The staff was helpful and friendly and I’m grateful they were able to fit me in last second. I definitely recommend them to anyone in Mobile. I’ll be coming back to replace my tire, as they recommended I should, since I compromised the side wall. Thanks guys!Services: Tires
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August 2023 by Jim M.
Needed to get a battery on Friday .. got me in and out that afternoon Very friendly and seem honest . Found another issue and laid out the options for me so I could pick the best course for me and my budget . Recommend a try
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August 2023 by Nancy Waite
I do not have the words to describe how much I appreciate finding Downtown Car Care today. I was in a bind with a dead battery while my husband was out of town. This was the easiest thing I have done in a while. Staff was wonderful and SO helpful, and the service was perfect. So worth the call. I checked out their website to learn the other services they offer and WILL be using them as much as possible. Thank you so much for making my day !Service: Battery
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August 2023 by Laura Whittle
We were very lucky to call and come into this shop. On our way home an hour into a 13 hour trip, our ac went out and check engine light went on.They were able to get us in immediately and out in less than 1.5 hours.Staff was super friendly, service was quick and price was fair.Thanks for the help!
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June 2023 by Patrick Gentry
Great people all around. Very friendly, very helpful, and did great work. Can't thank them enough. 5 ⭐s is too few.
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March 2023 by Charles Hight
One of the cleanest shops ever been in .they were laid back super polite fast efficient service .had minor tire issues and when it was time to pay the bill ,he said (forget about it have a great weekend ) I can't say how much I appreciate them
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March 2023 by Glenn Christianson
It’s not every day that your car dies in the Mobile tunnel at 10 in the morning but when it did getting towed to Downtown Car Care was the Valuum we needed! They Diagnosed a problem and had the car road ready the next day at a reasonable price great service, and then some are use them again any day
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November 2022 by Emily and Marlena K.
Always take my car here when there is any mechanical issue or maintenance. Fast, friendly, reliable and reasonably priced.
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August 2022 by Maggie C
Awesome helpful guys.
