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December 2023 by Henry Watkins
Man oh man!!!! DIAMOND & ALEXIS!!!! what can I say!? Yall are amazing. Cricket at the loop had earned a new regular. When I say the service is impeccable I'm so happy I dropped In today. Happy holidays ladies! Many blessings and continue to keep blessing others!!! Thank yall once again
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November 2023 by Alani Brown
Alexis…. where do I start? Ever since I met you last year in October, you were probably the best thing that could’ve happened to the store. For a year now your customer service has not changed as you were sweet when meeting us and letting us know that it’s OK to come back in case we need you and I will say that you take care of all of your people with the same respect. Your parents did right by you and Cricket did right by picking the perfect manager. I’ve seen people come and go That just goes to show that Cricket isn’t for the weak. Thank you for being there for me and my family as well as the rest of my community. You are the EPITOME of flawless customer service. PS you have one of the nicest and cleanest stores Cricket could haveKeep doing what you’re doing. You’ll be going far soon!!
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October 2023 by Google user
Alexis…. where do I start? Ever since I met you last year in October, you were probably the best thing that could’ve happened to the store. For a year now your customer service has not changed as you were sweet when meeting us and letting us know that it’s OK to come back in case we need you and I will say that you take care of all of your people with the same respect. Your parents did right by you and Cricket did right by picking the perfect manager. I’ve seen people come and go That just goes to show that Cricket isn’t for the weak. Thank you for being there for me and my family as well as the rest of my community. You are the EPITOME of flawless customer service. PS you have one of the nicest and cleanest stores Cricket could have Keep doing what you’re doing. You’ll be going far soon!!
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September 2023 by Amanda Copeland
It's ok
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June 2023 by Paul Goldsmith
Best cell phone provider,Ms Tia knows her job,not just sells phones,get customer service.
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January 2023 by Kimy
The best customer service you can ever find in life the best energy funny and got a beautiful smile yeah come on the cricut
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May 2022 by Eleanor Harris
I was at the point to switching my two accounts to another carrier but thanks to ASHLEY I will be staying. She went above and beyond to make sure that everything was right and I was satisfied. I only wish that cricket would hire more people like her. I will only go to Ashley in the future with any and all of my cricket needs.
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May 2022 by Duke Grayson
Ms. Ashley Dunnam is amazing and helped me in all ways and she is a very valuable employee! I won't go to anyone else for my phone needs.
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April 2022 by Prentella Walley
Store manager was extremely irritated with her employee, was mocking her while the employee was in the back. She was so irritated that she set up the wrong upgrade on the wrong phone line. The mgr never apologized and I had to go back to the store to get the problem fixed. Go to another store horrible customer service.
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March 2022 by Deirdre Gary
Ashley gives the best customer service. She makes it so painless for those of us who are technologically slow and has lots of patience. Second time she has helped me in a couple of years. Highly recommend her for your phone needs!
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March 2022 by Senora Holmes
Omg Ashley store is the best when I say best costumer service ever and to be working that store alone calls for a big raise lol loveeee her store
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February 2022 by Toni Bowers
Ashley is very knowledgeable on all devices and is so friendly, she took her time teaching me and answering every single question I had. She is the absolute best! I would give her 10 stars if I could. I will recommend her to everyone I know!!
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February 2022 by Melody Cooper
My experience was great. Ashley D was just great.
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January 2022 by William Dunnam jr
This cricket is the best cricket in Mobile. Ashley is an excellent sales person and really cares about her customers. If you can’t make it to the Semmes cricket to see Bubba then you should go to this cricket and see Ashley!!
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June 2021 by Da'Von Stovall
Thank you so much Ashely for your great customer service! Very friendly and effective and has a lot of knowledge about the phones and data plans! I highly recommend this location!
