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April 2024 by Sherry Lilienthal
HORRIBLE DON’T GO TO CPAP SOLUTION’s
Husband was diagnosed with sleep apnea
2009 Dr sent orders for supplies to them.
They are a family owned and operated company. Money hungry.After about a year found another company. Cpap solutions will make you life miserable Sleep Apnea is a serious health problem.THEY ONLY WANT YOUR MONEY Do not care about you at all
Rude,Mean Ignorant,uneducated people
Who don’t care about YOU at all I can’t enforce that enough ! My daughter at a very young age was in shock when she was diagnosed with sleep apnea very recently
Went to cpap solutions & immediately called Dr to have RX sent elsewhere. They refused to do it. So if you someone you know a loved one a friend would be diagnosed with sleep
Apnea. Tell your Medical Professional not to use this company. They need to be put out of business ASAP. Speak up firmly so nobody has to deal with this nonsense of a company. Can’t even call it that because it is not a good place to go Protect the people you LOVE
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January 2024 by Rachel Ikner
My husband went in for a new mask today and was waited on by a short blonde heavy set white lady that needs a new profession. She was impatient, rude, and when we didn't know the specifics about his machine she rolled her eyes, kept exhaling dramaticly, and walked away. Finally another came from the back and after 1 second of looking at the pic of his mask she retrieved it and we were gone. Blonde lady, you need to be fired bc you SUCK at customer service
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November 2023 by chris Keary-Taylor
Top service! Fabulous staff!
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December 2022 by Edwin Paulson
They never call you back. Been trying to get ahold of them for over 4 months
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August 2022 by Brian R.
They may be the only game in town (that I'm aware of at least). But, I've been working with them to get what I need for seven years. The staff has ALWAYS gone above and beyond to help me, and many times have been proactive to keep me healthy and happy. I've never needed to look for help from anyone else.
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June 2022 by A Person
They never call you back. Been trying to get ahold of them for over 4 months
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June 2022 by M P K
Follow-up to previous review. When I picked up my supplies today they wore masks. I changed the review stars to reflect this positive change. Thank you CPAP Solutions
I was called yesterday to pick up my replacement CPAP machine. Since this was part of the Phillips recall I was told they would have around 6 customers at a time come in for instructions on how to use it and that Covid precautions and social distancing would be exercised. All of the customers were wearing masks (Thank you), however none of the staff were. In my opinion health care providers should show respect to their customers by following the current CDC recommendations
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December 2021 by Mike Kelly
Follow-up to previous review. When I picked up my supplies today they wore masks. I changed the review stars to reflect this positive change. Thank you CPAP SolutionsI was called yesterday to pick up my replacement CPAP machine. Since this was part of the Phillips recall I was told they would have around 6 customers at a time come in for instructions on how to use it and that Covid precautions and social distancing would be exercised. All of the customers were wearing masks (Thank you), however none of the staff were. In my opinion health care providers should show respect to their customers by following the current CDC recommendations
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December 2021 by Jill Street
I have used CPAP solutions for years starting just after my diagnosis of sleep apnea. Each encounter has been professional and efficient. All my needs have been satisfactorily addressed. I recently left Mobile and have established with a local pulmonary physician but have had trouble getting my supply prescription processed. After nearly 2 months of struggling I called CPAP Solutions to see if they could help me. Jennifer worked tirelessly to make sure I was taken care of and I received my supplies in the mail last week. Thank you so much for continuing to take good care of me. Excellent customer service!
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December 2021 by Mauricio Martinez
What a fantastic place. They were able to help me find a replacement for my mask and suggested a better way to setup my nasal pillows. My sleep quality has improved even more. Great staff!
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December 2021 by Joe Pledger
I had an older CPAC machine that had a recall on it from the manufacturer. Received a call from CPAC Solutions said they have a replacement CPAC machine for me. I went today and picked it up, a new CPAC machine (N0 Charge). Very fast service and super nice people working their. A BIG Thank You for helping me.
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December 2021 by Wanda Collins
Great company with good people. Jennifer is the best and is very knowledgeable about Cpap machines and how they work.Thank god .
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December 2021 by Shawn Fairman
Great place!
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December 2019 by Rockstar SuperVillain
These guys were super helpful and have a really cool dog that walks around too. I drove an hour one way to use them.
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December 2018 by Helen Nixon
Staff very knowledgeable and friendly. They made me feel very at easy. Did not make me feel judged even though I had not worn my CPAP in a year. Time for a new start with New parts!!
