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August 2024 by Horacio Martinez
Bought my tires from here last year...I've used this shop for alignments twice and I have been very impressed with their work. Reasonably priced as well.
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July 2024 by Ronnie Everett
Great service
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June 2024 by Kelly Lemon
Have a brand new BMW , only 300 miles! Tire pressure went down fast and we needed help. We went to Bay City Tire and Wheel. We were helped immediately and had only a short wait. They were packed but made time for us. They were kind and great work for a small price. Thank You.
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May 2024 by Charla Weisenburger
Steve was very kind and helpful. Highly recommend. Fixed my car at a very reasonable price.
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April 2024 by Julia Henderson
We have been going to Bay City Tires and Wheels for over 20 years. Shane and Steve are amazing and honest always done a fantastic job on repairs on all of our vehicles we have brought thier shop we highly recommend them
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March 2024 by Ashly Acosta
Used to do good dependable work but over past few years not so much. They've had my jeep for days and never correctly repaired it or either I'd find a new problem after I got it from them. Sad the way they've declined.
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December 2023 by Carlos De La Cruz
Absolutely awesome service and work. During thanksgiving week, I was traveling through town OTW to FL and had my power steering go out right outside of mobile. After stopping at Firestone and Autozone, both recommended Bay City for the work needed on my vehicles electronic pump.
They did not disappoint. They assisted me with diagnosing the extent of the problem, were patient with me in the lobby as I called around town for pricing and even recommended an alternative track with the dealership since they did not have the necessary software for a possible cheaper fix.
Just great all around and wish they were my local shop in TX. HIGHLY RECOMMEND!
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October 2023 by Bricyn Floyd
My family and I were driving to gulf shores and our brake line blew. We hobbled our way to Bay City and they were more than accommodating. As soon as we pulled in they assessed the car and had the car ready in about 2 hours. After they finished a mechanic named Richy test drove the car and he found that an additional part was missing. He put it in and we were gone 15 minutes later. My mother met a new friend that was working at the desk, she was very pleasant and great to talk to in the meantime. James was very professional and gave us detailed information about the part they added. Highly recommend!
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October 2023 by Molly Blomeley
Long post- my daughter just moved to Mobile 3 weeks ago and had an emergency with her car this weekend. We called right when they opened and told Steve the issues. He said he would do all he could to help. She barely got the car there but they immediately started helping her.Turns out the previous oil place had not replaced the oil when they changed it out 4 weeks ago. (Allegedly of course. ?) She had it checked two days ago at an oil change place in Mobile and they said it was fine and they didn’t see an issue. Steve was flabbergasted and said he is surprise it has been driving! So, he did all he could to get the car in working order again and kept in contact with us every step of the way. Having an 18 year old over 4 hours away stranded is a parents nightmare and Steve certainly eased our minds. He treated our daughter as his own and we are very thankful! Clearly finding honest people is an issue in todays world and we are extremely thankful to have found one of the good ones! Thank you Steve for taking care of our daughter and getting her car drivable again!
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August 2023 by James Weaver
The worst experience ever.
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August 2023 by Melissa Bodie
Very nice and helpful they went above and beyond!!!
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August 2023 by Brenda Morris
Nice and fixed
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August 2023 by Anja Louviere
Had a flat on a Saturday, after they were closed!!! They still helped me out, and got me and my son back on the road again!! So thankful, and highly recommend!!!!
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August 2023 by Jay Williams
They are very fair and knowledgeable and straightforward with you. They even change tires on scooters. Nice business. Must come see them.
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July 2023 by Joseph Sneed
They do a great job I take my car there All the time