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January 2024 by Cynthia Sylvan (CMS)
Thanks again
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November 2023 by Christoper Pange
I had the pleasure of speaking with Rick Thompson Jr. He was prompt in his responses, and presented obvious experience in his field of expertise. Anyone would benefit from working with Rick and his team for their insurance needs.
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September 2023 by Cynthia Sylvan
And I'm going to be there
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September 2023 by beatrice williams
Awesome Experience
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September 2023 by Gregory Davison
Great group of folks
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April 2023 by Tymon Wallace
Quick and easy
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February 2023 by Matt Lawshe
Great place with great people!
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November 2022 by Cheree dewberry
I highly recommend this company. Rick Jr. and Sr. was so helpful. He answered all of my questions. I am a new business owner and he helped me navigate through all of the insurance stuff. Thank you for being so knowledgeable and friendly.
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November 2022 by Heidi Hanchey
This business looks out for the insurance companies before their customers. As long as you are paying out money they are super nice. I was with them over 15 years no problems because I did not have any claims. I was counseled to have insurance on a rental properties that will not cover the rebuild because it was cheaper. Guess what, it is not that much cheaper! More coverage is alway best!We started a LLC with them after a year the monthly note jumped twice what we were paying. The Advance Agent never told us in writing or call to say it is going up. After 4 months, of paying the higher premium we dropped them. Once we dropped them. And got a much cheaper coverage, the owner called and got nasty.But the worst thing that happened was we involved with a fire. My husband gave the agent important paperwork from the Coast Guard to fax to the lawyer working our case. You have to pay the Coast Guard. They get paid first. The agent put this important paperwork in our file and never turned it in! This cost us 49.000 and the government was suing us. So the Advance owner refused to pay the fine his company caused. He did not do his job. He lied about not receiving the paperwork, refused to use his own insurance or just decided Progressive had paid enough. It was not his call to make or he was just plain lazy. He made a big mistake & would not own up to it. That is 3 things Advance did to me personally. They are not trust worthy in my opinion. I would give them a negative 5 stars.
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November 2022 by Jerri Riggins
Wonderful staff! Mostly everything for car insurance done over the phone, but on my part with electronic signatures I bust.....Awesome, Awesome staff. I wore a boot on my leg but they offered to meet me at the vehicle with the paperwork, how awesome it that! Awesome staff...
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November 2022 by Johanna Thompson
This is a fantastic locally owned business. They are very thorough and provide exceptional customer service. Give them a call to quote you business, home, or auto insurance. Thank you Advanced Insurance. ?
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November 2022 by Bennie Bee
First time visiting the insurance company but was well pleased with the agent I communicated with about car insurance options...he was very knowledgeable of the comparable options of car insurances, very polite and made me feel comfortable talking to him
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November 2022 by Corliss York
I just got off the phone with the insurance rep and to my surprise they went above and beyond to ensure my home owners policy didn't cancel. Previously worried to pleasantly surprised. Thanks Advanced insurance.
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November 2021 by Teri Lawshe
The customer service at this business is the best I have ever experienced.
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November 2021 by Danielle Holley
Tina is the best she helped us get the policy that fit our needs!!!!!!
