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April 2024 by Sara A
Worker at the register rolled her eyes & yelled "ughhh" as I was coming in &as for the lady behind the register was nice and let me know they were almost closing I understand they close at 9 and I came in at 8:49 but either way if it's a pharmacy they shouldn't have an attitude and understand that ppl get sick and just like them want to go home instead of stopping for medication when u have someone sick.
Edit: not to mention all the workers where just standing there talking afterclosing w no rush to leavea nd the same lady who rolled her eyes has always been rude and racist when I have came in by asking me ti let her help someone white while I been Waiting at the register
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March 2024 by Tristen Walton
This Walgreens has the WORST customer service I’ve ever experienced. After waiting till 10 am to have my Rx filled it was finally ready at 7. I get to the drive through at 7:35 EXACTLY. There were 5 cars in front of me. 25 minutes to get through 5 vehicles seems reasonable right ? No. After sitting in the drive through for 25 minutes with two cars still ahead of me they just shut the window. So I called and after being on hold for 12 minutes the manager comes back and says “ there’s no pharmacist here so we can’t do anything “ I asked “ so when y’all still have cars waiting for prescriptions after we’ve already been waiting almost 30 minutes we have to take the loss because they couldn’t get through FIVE cars in 25 minutes ?” All I got was “ yes they close at 8”. Definitely won’t be using them again.
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January 2024 by William Mack
Drive in window service is absolutely horrible
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December 2023 by Jacque Miller
Literally the longest line to pick up prescriptions inside or drive through. Save yourself the headache and go across to Adams Drugs Millbrook. Just took me 45 minutes to pick up a prescription
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December 2023 by Jami Talamonti
Awesome
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December 2023 by Sharon Zeigler
I witness a customer return prescriptions after he took it home.
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December 2023 by Dalton Langford
Pharmacy needs help less time joking around more time focusing on the task at hand learn to check the phone messages for call-ins on prescriptions had someone call in the morning & again on site (2) times for my prescription & got home & realized when I opened my meds I still didn’t receive what I needed the most for being sick after waiting around for an hour. 1 extra star for forgiveness
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November 2023 by Gregory Bean
Fast and attentive
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September 2023 by Amy Weiss
Been using this drugstore since I moved to Alabama three years ago, but thinking about pulling everything after today. I sat in the drive-thru for 25 minutes today, and right when I got up to the window someone had pulled the shade down on me. I understand they go to lunch at 1:30, but I had been waiting in line since 1:04 p.m. You can't tell me they didn't see my red Jeep sitting out there in line, plus there was no one behind me. Horrible customer service! My time is just as valuable as yours!
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August 2023 by Lila Banach
I was really thankful for the kindness of the people working at the pharmacy. It can be stressful when you run out of meds, but they were really helpful and compassionate.
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July 2023 by Carol Eads
Easy in to shop quick check out
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January 2023 by Elisha Blue
My prescription has been in a very long time. One is ready but the one that I really need is not. The person said that they on waiting on pharmacist to look it to make sure it is the right one. I live in the country and I am not feeling good. It should not take thos long. My doctor prescribed something so why do they need to look it and see if it is right. I ha e been outside of walgreens for over an hour.
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January 2023 by Us Them
Don't know whats happener to their service lately. going through their drivethrough is painstaking. Never a fast experiance. Drivethroughs are for faster service. No need to sit in one for half an hour in a line thats suppose to only be drop off and pick up. How does this happen? Absolutely insane how long it takes.
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January 2023 by Lillie Wilson
Walgreens has a variety of products. I know when I go in there I will find what I need
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September 2022 by Amber Ruiz
Walgreens is not my go to store but my husband and I went there just recently and had the best experience with the cashier up front, she was such a sweetheart, the absolute best customer service, with not only us but the customers in front of us, we will be returning soon and hopefully Kisha will be checking us out again.
