“Very good customer service if I needed anything there was always help I love this storage company and.Brittany is this best ask for her when you go she calls your phone and check on you and make sure your good if not she would come out and help not matter if it’s rain she coming”
“Wand dispensed MASSIVE amounts of soap during "High Pressure Soap" funtion...brush worked quite well. Although the "Wax" feature appeared to be out of wax, overall experience was really good. I prefer a self wash versus automated any day!”
9AM - 5PM
1221 S Memorial Dr, Prattville“DeUndria Boggs was an absolute pleasure to work with - she was friendly (even at 7 AM) and she was helpful and extremely knowledgeable. I was so impressed with her along with the store itself. Everything about this experience was a 10/10 and I am grateful for the professionalism displayed!”
“I rented storage for nearly a year. Personnel were friendly and professional. Storage was secure. But elevators were painful: rarely were they both operational, and only one was big enough for large loads.”
“VERY nice people working here! They were very organized and helpful. The place looks (and smells) very clean. The facility is well managed by people who actually care about keeping it nice”
“We were planning a long distance one-way move for a family member. We reserved a U-Haul 2 weeks in advance and the day before U-Haul changed the pick up location and the size of the truck. We were completely stressed out trying to find a way to get a truck that was the right size for us and nearby. We called Penske and they set us right up. No fuss, no hassle, no changing out the location to pick up the truck, and the rental was $250 less than U-Haul! And all of this was done with only one day notice. When we went to pick up the truck it was ready and waiting for us to check out. We were there less than 10 minutes and were on our way. The people working there were polite, professional, and knew what they were doing. From now on our business goes to Penske.”
“I really can't begin to thank you enough for you willing to take the time to check out the issue with my truck it's been like this for like 3 months and I've taken it to plenty of places and nobody was willing to fix it ?you guys were the only ones willing to take the time to try to find out what the issue is and fix it thank you thank you thank youAnd it dont take all day either.Just wow!!!!Anyone want something fixed come here.?No gaslighting?No smoke screen?No run around?No hassles No drama?No telling you it works fine and send you on your way.. it breaks down as soon as you leave the lot ??And... if you have a Thermo King tri-pak generator or a Thermo King reefer there is a Thermo King right next door to Ryder that will be able to handle your unit I really trust these guys they do a good job✅️Just straight up get you in and outYour not a number here i PROMISE. MUCH RESPECT FOR THESE GUYS. THANK YOU.?”
“Staff are very helpful and friendly. Amy was a pleasure to work with for our several rentals. Our units were clean and well maintained. I would highly recommend them for environmentally controlled and not controlled units.”
“Prattville Alabama Uhaul on Memorial Drive very helpful business, met our moving needs, great customer service, Dixie, the manager very helpful, would recommend them highly”
“Preston was SO helpful for me and my partners’ first move across states. he was so nice and very informative for everything that we could possibly need to know. he gave great instructions and even helped us hook up the auto transport. we really recommend this place, you can count on Preston and his team members to help you with everything you need!”
“Everything went well when we reserved a 26’ truck. Employees are knowledgeable and friendly. This location gets busy sometimes, so be prepared to wait in line for service.”
“Pretty smooth process and I was in n out. Also was very convenient that i was able to get gas where I was dropping off the truck.I almost didnt rent here because of the bad reviews but im glad i did. I dont understand the reasons in the bad reviews. I needed a uhaul and this place provided…simple as that.”
“I had a recent experience here that demonstrates amazing customer service and fantastic products. I had to get my vehicle wired for a trailer and they went above and beyond any expectations to help me get the vehicle.
If you want a great experience where you know the business will take care of you, go here. Don't look anywhere else.”