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February 2024 by Joshua Young
Anne was super helpful and very informative after I was redirected by the lady in the drive thru who was very short and tempered.
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July 2023 by Tina Peak
Very helpful and informative. Answered all our questions and made sure we were comfortable and understood everything.
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January 2023 by luis rodriguez
Worst customer service ever, I’ve been with them for over 12 years and never had a problem with them until I walk into this office. Went in to ask a question about a monthly fee and the guy pretty much told me to cancel my account if I didn’t like it. I will definitely be canceling my account today.
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January 2023 by General Wainwright
I'll be honest I deal w the staff as little as possible I do everything via ATM. I will say though I've never had a bad experience. Regions has ATMS everywhere plus if my account is low they will let me over draw it until my direct deposit comes in. I've had an account there for 7 years.
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January 2023 by Bria tucker
Great experience. Jessica was so sweet and helpful!
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July 2021 by bo kang
Always friendly, good customer service.
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May 2021 by James Crenshaw
Friday April 23,2021 i went to the millbrook branch to deposit money into a friends account at 1430 hours there was no one on drive thru 2 cars were waiting this old woman came to the window with a frown on her face i greeted her and gave her a note tequesting to deposit the money into the acctShe said the person was not in the system and had to have all the numbers the last four of the social was not enough i told her thank you she asked did i want the money back i said of course i do i went to Prattville where i had made a deposit before i was in and out in 5 minutes i told the cashier i would be opening an account there the bank im millbrook only wants certain customers that lady ckearly did not need to be tepresenting any establishment
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November 2020 by Cheryl Phillips
Eating their long term customers up with fees...
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August 2020 by Michael Tanner
Terrible customer service. Couldn’t even get a money order through them without being ridiculed for not having an account with them. Their location was closer since our banking branch closed down in Millbrook. Just simply needed a money order to pay our rent, and the clerk said “Why can’t you just go to PNC?”.
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April 2019 by Tina King
Bank said on it's web page that it's open until 12 on Saturday but when I got there at 9:30 April 6 it was closed.
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January 2019 by cora zeigler
I called to the bank last week in millbrook 2or 3 times and left a message for a banker to call me back haven't got that call yet and it's a shame how they robbing people's with those fees
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January 2018 by Dennis C. Latham
I have had nothing but A GOOD, GREAT and PERFECTED RELATIONSHIP with this bank - Regions in Millbrook, AL. A+++++
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December 2017 by Jessica Headley
Could stay open a little later than 4:00pm so lame an stupid to close at 4:00
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September 2017 by joseph Martin
Regions is the best bank I have been with. However this location is full of unprofessional staff members. I drive all the way to Wetumpka if I have to go inside.
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December 2016 by Karen Weir
Regions is the worst bank I have ever usesd. Transfer money from s Regions account on 9th but it doesn't get to other Regions account until the 13th.