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“Excellent service..one of the outlets didn't have what we needed..helped us find it in a neighboring Bedzzz Express store..helped us load and we carried home what we needed same day. Thank you!”
“My wife went in on a Saturday morning. She was emotional after taking care of her dad and his back issues and just a plethora of things. That’s when Mr Quinton came in like a guardian angel and handled everything for my wife. He even sat with her and gave her some counsel and calmed her as she cried. I am so appreciative of this man and this store for hiring this man. I will buy any further bed products from THIS location. She said he was so nice and knowledgeable.”
“We were first time shoppers at Mattress Firm and were very impressed with the great customer service we received from Alex, the store manager at the Hoover location. Here’s hoping the mattress’s comfort will live up to this level of customer service when we receive it later this week! Thanks, Alex!”
“We had a wonderful experience at this Bedzzz Express location. We were supposed to visit the location on Montavello road, but we ended up at this location. The service was fabulous, informative, and we really felt taken care of.”
“Max Echols was great to work with in finding our perfect mattress. He was very knowledgeable and non pressuring during our mattress shopping experience. We highly recommend this store for your mattress needs!”
“Chris was awesome! Let me try everything out until I was certain I was comfortable and didn’t feel pressured to just go with the most expensive option. Got hooked up with a nice floor model quick and easy?”
“Quality at first then a year later I had a faulty mattress. Resolved my issue with a warranty replacement!7/12/22- I absolutely love Bedzzz Express! I was in a need for a new mattress and they delivered. Fast and Awesome Quality Customer Service from Mr. Dan at the Homewood, AL store to Joe the delivery guy. Purchased my new Sealy mattress at 5pm on a Friday and Saturday at 1:30 PM I was in my new bed. Fast and easy process. My only issue is the amount of strings of thread that are still on the mattress when they removed the plastic covering. I’m happy with my purchase! This bed is awesome and did I mention they have a non prorated 10 year warranty!UPDATE!!! 1/14/24 on my mattress…. The queen mattress.., Sealy York Street is sinking in the middle. You can feel the springs after sleeping on it for 5 to 6 hours. I’ve contacted the company several times and paid a $50 inspection fee 3 weeks ago for them to come out and inspect my bed.1/22/24- Took a while to get my bed inspected however Mr. Dan and Mr. David resolved my issue. I was able to get a warranty replacement! I do feel like the process should be a little faster but you can’t beat the customer service they offered me to get quality sleep. Thanks!”
“Leslie was so sweet and helpful yesterday! She showed us so many beds and different options! She is very knowledgeable about all of the different mattresses and bases, pillows (which we love our purple pillow we purchased) and bedding options! We really appreciate her taking time to explain everything to us and show us so many mattresses!”
“The gentleman that helped me was very knowledgeable & professional. I didn't have a lot of time when I stopped by. I will go back for his help with new furniture. Nice showroom & selection.”
“Shirley and Donna did an awesome job! Very helpful and easy to work with. Not pushy at all and just tried to help out with all our needs and wants. HIGHLY RECOMMEND THEM!!!! AWESOME JOB! Made everything very very easy!”
“The mattress buying experience from this Mattress Firm was seamless from start to finish. I was a bit nervous as I didn’t know what to expect, but Will was extremely helpful and made the process stress free. The delivery process by Mattress Firm was so easy and quick as well. Highly recommend!”
“Chris is a hero. Fantastic treatment. Highly recommend. I am a single mother and he took the time to help me find the perfect beds for my children and offered 5 star customer service. Blessings and blessings.”
“Extremely helpful, friendly and knowledgeable service. I purchased a Perfect Chair 610, with delivery service. Very glad I did, it has dramatically improved my quality of life.”
“Very friendly and will work with you on getting the mattress to you. He didn’t have in stock what I wanted that day but he got it ordered and delivered to me within a week. I will definitely recommend this place to anyone looking for a new mattress.”
“Josh Foxworth, the store manager, did an extraordinary job in serving our needs.Just so you know... if Jeff had any interest in becoming a leader in the restaurant biz or preschool biz, I'd do everything in my power to steal him away from sleep number.My purchase was the direct result of Jeff's professionalism and attentiveness. You see, I already own one and am a real fan. I didn't come into the store to buy a bed, but for warranty service on my old bed!While in the store in Hoover to pick up air hose caps for testing, it occurred to me that my little sister, recently diagnosed with a recurrence of cervical cancer, would really benefit from a sleep number bed. Josh made it almost impossible for me NOT to buy one!Sleep number is the only bed we'll ever use, but Josh Foxworth should be working as a trainer for every front-facing staff member at the company!”
“Mrs Angela Rice is the best in the store she helped and explained everything to a T if you ever come In ask for Mrs Rice I promise your experience will be wonderful!”
10AM - 8PM
372 Palisades Blvd, Birmingham
Mattress Stores
“Jacquiese was soooooo wonderful and helpful. She was very knowledgeable of the products. She also helped other customers while still making me feel important and handling my purchase. Thanks so much American Freight. Will recommend”
“Keondra the assistant store manger was great at resolving my issue with a love seat that was too large for my space. I was in a bind as I could not the loveseat to match my sofa and had to redo the entire set. Thank you for your patience.”
“I have not received my furniture yet but Demetris was excellent friendly more than helpful. I mean she was so patient with me and was more than a sales person but interior decorator as well. She is outstanding she was excited with me in my selection picking out colors , rugs , pictures etc. I love Babcock Furniture and their sales associates everyone was excellent 10????????????”
“Mikael was a great person and he helped me out tremendously with picking out my bedroom set and he answered every question I had and I can say I will be back to shop some more”
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“Ian a happy satisfied customer. MR Alex is a very good sales man. He treated me very well with respect . I would recommend any one to ask and with Alex because he will always answer all your questions and concerns”