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October 2024 by Charmaine Williams
Very rude people and poor customer service. I called up there to see how much I owe on my item and some worker answered the phone with a yo I mean what kind of business is this now I been dealing with these people for over 7 yrs or more and I think they sucks now. I’m probably not getting nothing else from them no more and my bill ain’t do till on Tuesday and they have started taking it out on a Monday why no one have a answer they sucks now
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July 2024 by vatina williams
Love Mike He always took care of me He no longer works there though When Tonya came had to curse her out and make an appearance Never had a problem again and I have been with Bestway 15+ years off and on. Staff always changing but my needs have always been met. Again this only my experience!!!
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October 2023 by Tameka Woods
I have been renting with best way since 2018 I recently had some things transpire which caused me to be late on my payment I called when they opened on Monday to tell the lady that I would be late also informed her that I would be in with the money that Friday she instantly had an attitude wanted to get in my business telling me when I got paid and so on her attitude was the most disgusting thing i have ever witnessed in what’s suppose to be a professional environment. She also called my house several times after telling me they would come get the tv let’s just say she never sent anyone she also left a voicemail stating I had a warrant out for stolen merchandise that I never stole out of all of my 5 years of dealing with best way had an experience like this I wouldn’t recommend no one renting from them their not loyal to their customers and the manager of the store is very rude for some stuff that’s over priced.
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August 2023 by Shuntrice Davis
I like my washer and dryer. No more laundromat. I also came out cheaper.
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March 2023 by Tyheme Brooks
First I start by saying the only reason why I had a bad overall review of this place is because some of the staff members are really rude they also handled my process poorly in my experience with him please make sure you check your paperwork when dealing with this business that's the main thing I would like to say however the delivery guy in my honest opinion is a cool and down to earth person whatever he's getting paid I surely hope he gets a raise however if you do deal with this business Make sure you proceed with caution
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October 2022 by Sylvia Jones-Davis-Stevenson
Fantastic, And Wonderful!
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October 2022 by Sylvia J Davis-Stevenson
Fantastic, And Wonderful!
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June 2022 by Monique Johnson
I wish I could leave negative stars! This store is HORRIBLE!! No customer service at all! My initial visit, the dark skin lady was rude... Jacenta with the blue hair was SWEET. I went back because of her. My second visit....the same lady, on her phone, barely acknowledges me. I then am led to the Manager Mike. He's got a flip attitude off the top. Again customer engagement is subpar...they were both entertaining whomever was in video call while trying to attend to me (A CUSTOMER). I was told on Friday that my furniture would be delivered Tuesday. Come Tuesday at the delivery time.... nothing. I call, at 5pm, the rude lady is just then calling my references. That was another unprofessional conversation with Mike. Come today, I called to follow up Mike get smart with me blaming my references as the hold up because they couldn't reach everyone last minute. Don't go there...Mike is AWFUL
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December 2021 by Valerie Carson
This the worst experience I ever had with a store. Will not be recommended the store to anyone. The store manager is extremely rude. They only let you paid on the furniture for a little, then refused payment, and issue a order pickup. Please everyone stay away from the midfield store.
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September 2021 by Secilly Jones
Do not rent from these people!! They will lie to you, threaten you. Add money to what you owe. Harass you and your family! The list goes on. Save yourself the headache, Go somewhere else!!
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September 2021 by Tina wedlow
Very poor business skills delivered me a nasty refrigerator and has nasty attitudes need new management....
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August 2021 by Secilly & JayseLynn
Do not rent from these people!! They will lie to you, threaten you. Add money to what you owe. Harass you and your family! The list goes on. Save yourself the headache, Go somewhere else!!
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May 2021 by Jennifer Duncan
I am a current customer an was planning on doing more business as soon as I pay my stuff out but after the way I have been treated with this current situation when I get done our business will be over with
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October 2020 by Lavey James
Great service and quality furniture.
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October 2020 by Nikki7171 Peoples
Customer service isn’t all that great, they will get you in being all nice especially this one (1) particular person, (Mike)!!! I supposed to had received my furniture on a Saturday, mind you I had to call to make sure I was still going to get it, nevertheless I was told that I was about to get called to be inform about rescheduling but never was contacted. So I was told I was to receive 2 days off my payment and get a text for the full payment. I call and talk to Mike about what he told me about the days being taken off, his words was that he didn’t have or have anything to do with that part!!!!! But in the other hand John was nice and more of a people person!!!!! #teamjohn#
