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January 2022 by Intentional Wanderer
Walmart is Walmart. This one is no different.
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April 2020 by T. W.
I went to this Walmart Tuesday April 7th, I had seen that Walmart was taking all these precautions to keep people safe, Lines showing 6 ft distance, employees wearing mask, people at the door counting the people that went in and limiting the number in the store plus other things they were doing. I guess the manager of this store did not get the message, there was no one at the door counting people, the grocery dept was crowded the Isles were not marked one way as advertised, people in front of you beside you and behind, the employees that shop for people for curb pickup would stop right beside you reaching in front of you for items, in the meat dept. a employee came up right beside me and while I was trying to pick out meat he was putting out meat almost up against me. No employees were wearing mask, I thought at least the person checking you out would have one on. Then they came out and opened up another register and with 12 registers open they open the one right beside where you are checking out and this put people right behind you within 1 or 2 ft of you. It was a disaster, I will not go back to this store again.
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March 2020 by Kristin D.
Never doing pickup here again! Last time I waited an hour and a half, but I assumed it was just a fluke. Today I'm waiting another hour! I've called the number listed and the regular Walmart number, no answers. Guy finally comes to my window to tell me he still has more orders ahead of me, I'm ready for a refund, what a waste of time I could have been in and out of the store myself by now. Ridiculous.
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January 2020 by Pamela D.
PICKUP-I places my order on Friday for a Saturday 8:00am pickup. I arrived at 8:05 and the parking slots for pickup were empty. I called and they stated they were running behind by 30 minutes and asked if I would like to come back. I told them no as I had just drove 30 minutes to get here. I checked the app and it states they are extra busy today and my order is delayed. The only reason I came here is because it let me order 10 packages of water and they don't ever carry it!
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November 2019 by Lindsey L.
Decided to try my first ever grocery pick up and please use this as your warning to NEVER DO IT. My order was supposed to be ready on Tuesday by 5, but was delayed until 6:30 pm. This Walmart is by my work instead of my house so i couldn't wait that long to get it. So I came the next day instead and have been sitting here going on 30 minutes waiting for my order. What a complete unorganized MESS. I will NEVER do this again. Worst Walmart ever.
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September 2019 by G K.
The worst managed store in the Huntsville area by far. It's Saturday just before noon and there are only three non-self-check registers open. This would be fine except there are 7-8 people waiting in each line. Free associates walking all around. There are 20 registers in this store. Why? Why not just build three if that's all you're going to use? And if that weren't bad enough, the cashiers act like they would rather be somewhere else. Probably mad they aren't getting $15/hour minimum wage. BTW.... this is not the first time. This store is habitually under supervised.
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December 2018 by Christin F.
Not a good experience at the Tire Center. I've been here 4 times in the last 6 days attempting to get 2 flat tires fixed on my Lexus SUV. I bought 4 tires at Walmart in July 2016 & bought the warranty. Visit 1- they did an oil change, added air to my tires, & SAID they plugged my tires. Service took 5 hours. I woke up the next morning with 2 flat tires. Visit 2- Paid for a new rear tire. I go to sleep & wake up with a flat front tire. *sigh* Visit 3- They finally locate a nail in my front tire & plug it. Takes a few hours. I leave....and woke up to a flat tire....Again. Visit 4- Here I sit in the waiting room. I'm pretty much begging for a new replacement tire as these plugs aren't working. I've maxed out my tows with Triple A & purchased a $50 portable air compressor so I don't get stranded with a flat tire again. I've been in their waiting room 2 hours, on a Monday at 3 pm, there are only 2 other cars in the garage, but It appears no one is working on fixing/replacing my tire. They are severely under staffed. 6 customers are standing at the counter to pay & retrieve their car keys. Often the counter is completely unattended. I should know. I've been here four times this week, and each time I'm here 3 to 5 hours. Each time I've seen my car get completed & driven out of the garage, I jump up excitedly to pay (and leave!) but there's no cashier at the counter. You can't flag down one of the 2 mechanics as they're busy working on cars. Walmart should invest in a cashier back here or they're at risk for people just grabbing their keys & driving off without paying. There is room for improvement here. Honestly I'd go to Pep Boys across the street if I didn't have a warranty here at Walmart I'm praying they will replace my tire & not just give me another faulty plug. **Update. Just woke up to a flat tire for the 5th day in a row. The plug didn't work. I begged for a new tire but they keep giving me plugs under my roadside warranty. Sigh.***
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December 2017 by Emily B.
I'm standing here after asking 3 different people for help in the electronics section and for the past 30 minutes they've just said we'll find someone. Then they announced it over the intercom and the same people started laughing in the other aisle. I understand if you can't help at this time, but you don't have to stand around and laugh and make fun of your customers. That's just rude and I didn't think that was the kind of business you were running.
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October 2017 by Madelyn A.
NICE! I don't normally purchase food or produce at Walmart but when on vacation, it is an option. This particular center is just minutes from our hotel so it was easy to stop in for water and other provisions. We visited a couple of times and each time they were adequately staffed and we were able to exit without difficulty. I found this store to be clean, spacious and very orderly. When the associates were putting items away, they did so from bins and shelves so there was no mess in the aisles. This was greatly appreciated. This store also has a gas station located out front where unleaded is currently $2.11 like ten years ago in Georgia!
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February 2017 by Beverly D.
The lady at the jewelry counter around the Christmas holiday was very rude,didn't wanted to wait on me,kept looking at her watch.When she had seem that I was highly upset she then ask me what I need.I had spent 500 that time.I told her that she made a sell.I told my customers about the older lady with the black hair.If you go to the jewelry counter and she her do not go to her because she have a very nasty attitude. I went back to buy a ring when I ask her can it and that I was going to pay for it,she told why I am buying it, I already have it.Now when I see that Helfer in my store instead of greeting her and helping her like I used to do I turn my head.The sad part I have been knowing this devil for years.god bless her,she needs prayer!
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February 2016 by Valerie C.
Electronics Department specifically. Went there to see about a phone replacement after having had two horrendous experiences with the AT&T Store in Decatur and the AT&T Authorized Retailer on Madison Blvd. The staff member was friendly, helpful, and VERY knowledgeable. Got me exactly what I was looking for plus an upgrade for a third of what I would have had to pay at the Authorized Retailer and half of what the AT&T store had a lesser product offered for. Even helped me with some of the personalized settings to sync my settings from my old phone. Highly recommend bypassing the overpriced, millennials at the corporate store and have the Gen Xer at Walmart who actually understands CUSTOMER SERVICE help you. Sad she doesn't get a fat commission check for treating her customers like idiots the way the TECH guys do.
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July 2014 by Andy M.
This is a relatively nice Wal-Mart, being located in Madison, which is a nice town. My wife likes to buy groceries here, saying the prices tend to be lower. Most packaging seems to be sized for a family of four or five. Most packages look large for our family of two. However, not as absurdly large as in Sam's Club or Costco. Today she bought a case of a dozen oversized rolls of paper towels. Not a place for it in the kitchen, so it's in the garage. Also bought a pack of TP too big for the bathroom cabinet. So it's also in the garage....
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June 2014 by Erich T.
This Walmart is clean fast and efficient and the employees are ready to help. As always Wal-Mart's prices are hard to beat!
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July 2010 by Ivy V.
When you enter the parking lot, just really really hope that no shopping cart will hit your cart. You enter the place, and they will always be somebody outside asking you for money or clarity. You walk in and you enter the location. There are local stores near the cashiers. With all the cashiers, one or two will be open. If you head toward the left from the door you will head to gardening, toys, health and beauty, if you head forward, you will see school supplies, kitchen items and electronics in the back. If you turn right, you see clothes, and the grocery store. The deli has great popcorn chicken to snack on. Cheap a** big carts of cheap movies and etc etc... lines are long, but doesn't take too long.