Walgreens Pharmacy is known for its reliable service and friendly staff. Many customers appreciate the convenient drive-thru pickup, especially during bad weather, and find great bargains in the store. The pharmacy staff is praised for their personal touch, as they remember regular customers by name and birthday, creating a welcoming atmosphere. Despite being busy, particularly during peak hours, the pharmacy efficiently fills prescriptions and offers vaccinations. Customers have noted that they can sometimes get their medications ready in as little as 15 minutes during quieter times. The store staff is also helpful with questions and locating items. However, there have been some concerns about wait times communicated by staff, with one customer expressing confusion over inconsistent time frames given for prescription readiness. Overall, the Hughes Road location is considered the best in Madison, with many customers choosing to transfer prescriptions from other pharmacies due to the attentive service at Walgreens. The photo department also receives high praise for its patience and assistance, making the shopping experience even better.
Visited for FedEx package drop-off. Store was poorly attended so it was a bit slow, but still went smoothly enough.
February 2025
Reliable med refills now that app seems to be back up and running. Drive thru pickup is convenient in bad WX .. many bargain s in store!
February 2024
I love this pharmacy. They know my name and bday when I walk to the counter. I don't even have to tell them bc they care to actually know me. They are some of the best I've ever dealt with
