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December 2023 by Bobbie Baber
I just left this store. It's 2 days until Christmas and they were packed. I was really dreading the line. But they were so fast! I was really surprised. They are really fast and great service.
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December 2023 by crusty jade
I went in with a messy green mullet, and left with a pixie cut in my natural color. I absolutely adore it! My stylist (Makayla) did a wonderful job, and I couldn’t be more happy with how it turned out.
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November 2023 by D R
Amazing store ! This is the only ulta I will shop at now ! The staff is always so welcoming and helpful ! They don’t pick and choose who to help like other ones in the area. They treat every customer the same. Major plus in my book specially since I work retail myself.
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November 2023 by Pretty Smilez
If you want great customer, this not the place. Upon entry the associates greeted me with a flat affect. They looked at me like I had stolen something. When another customer entered, yes not a person of color. The associate yelled "Welcome." The customer didn't acknowledge the associates..Lol! Well, I guess that's what happens when you are rude to the previous customer.
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October 2023 by Nicole O.
I love my local Ulta Beauty! The employees are very friendly and helpful. They have a wide selection of skin care, hair care, makeup, styling tools, etc. I don't think I've ever gone there and they've been out of stock of what I came to purchase. You can order online and pick up your order in store. It's a very easy process and they've always verified my identification and made sure everything I ordered was in the bag. The store is always clean and I love how it smells. They offer hair stylist services, eyebrow services, makeup services, and skin care services. Would definitely recommend!
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October 2023 by Janet L Hunter
Awesome site, I love everything they have in this store. Definitely the best in beautySupplies
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August 2023 by Sydni Brodway
Made an appointment and when I arrived I stood at the salon counter for several minutes while 3 stylist discussed what they were going to do and not one asked me if I needed help and on top of that the stylist I booked was no where to be seen. I think if I had an appointment booked I would have been waiting to make sure my client was there and taken care of
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July 2023 by Lisa Carr
My Mother has had several skin cancer surgeries on her face and has scaring from the surgeries. I took her to the Ulta store in Madison to look for foundation that would help to cover up the scarring. I was was at the store on 6-9-2023 and an associate named Mykayla (not sure of the spelling), however, she helped me find a foundation that works well to cover surgery scaring and also has moisturizer with SPF for protection. She was awesome! She even recommended a foundation brush to apply. Thank you so much for your help Mykayla. Awesome service! Now my favorite Ulta.
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July 2023 by Flor lopez
First time I ever been scamed. I go to ultra all the time won't go back. They charged me twice for what I got. For now on I'll just go to Sephora.
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July 2023 by Michelle George
Stylist Michael is wonderful, as far as online scheduling, just don't, call for appt
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June 2023 by Silverhaze _
Into makeup and beauty items? This is your store. I was there with my daughter for some makeup and that place didn't disappoint. Her items were in stock and the ladies that helped us were very knowledgeable. Thumbs up Ulta Beauty!
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May 2023 by Google user
Into makeup and beauty items? This is your store. I was there with my daughter for some makeup and that place didn't disappoint. Her items were in stock and the ladies that helped us were very knowledgeable. Thumbs up Ulta Beauty!
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May 2023 by Savannah Nesmith
I did a curbside pickup at this location. The email said curbside was available until 7pm today. I parked around 6:30-6:40ish and checked in. It was almost 10 minutes later and no one came out. I called and spoke to someone stating that that’s not their correct hours. I asked if they can still bring my order out since I did follow the time allowed that the email listed. She said “They weren’t allowed to”. Thank god I could get out and go into the store. I always have issues at this one. Will be avoiding in the future.
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May 2023 by Alexis Campbell
I visited this location earlier today because I wanted to stock back up on Mac Cosmetics lipstick and concealer and thought Ulta carried this brand. The staff member working there blatantly ignored me while she entertained a side conversation with two of her friends. I waited patiently until her conversation was over and the employee still did not acknowledge me. It wasn’t until the staff member friend told the employee I was standing there when the employee finally decided to acknowledge me then she had a negative attitude as if she didn’t want to be bothered. The staff member there was unprofessional and didn’t have any good customer service skills. It’s honestly ridiculous how Ulta employees treat customers that come in there store just because we are not “dolled up” or not friends of these staff members. If you don’t have great customer service skills, there’s no reason to work in a retail environment. This has been my worst experience and I’m very disappointed in the lack of customer service i received at this location.
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April 2023 by ROBYN DOUGAN
Constance did a great job of helping me find the right foundation. Very professional and fun to work with!!
