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January 2024 by TRACEY SWANN
Awesome people clean clean everything you need to move♥️♥️♥️♥️♥️♥️♥️♥️♥️
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January 2024 by band j
Kiara was really helpful and professional during the pick up process. I took longer than expected to get my move done and she & Melissa worked with me on a later vehicle return. U-Haul’s mobile return was easy to figure out, but I did it after I dropped keys in self return slot—a lesson for me for next time. I would definitely use this location in the future. It seems well managed & you have great employees. .
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November 2023 by Kyle Hall
Rob Davenport was my point of contact for my truck rental experience. Atrocious customer service combined with poor social skills equals a recipe for a terrible employee. My issue was not only dismissed as user error, but I was talked down to. I will never use this location again simply because of the lack of care that ole Bobby "CLEARLY" demonstrated.
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March 2023 by Katie P
BEWARE OF THIS PLACE! I rented a truck from here for 4 hours. I was told to bring it back with a half of a tank of gas and then had to do the mobile inspection of the outside of the truck myself via my phone. I did this and clicked that it was “clean” since that’s relative. It had dirt in the floor board and stank of smoke. There was a dirty jacket behind the seat. So, seeing this as their level of “clean,” when I start the truck and saw that the gas was maybe a millimeter below half, I assumed that would half had some leeway as well. After driving 40 miles, I stopped for gas and put in 2.5 gallons, then drove maybe 4 miles. The gas gauge was back where I had gotten it. No one was there as I missed them by 10 minutes, which was fine. When I got the receipt the next day, I was charged for almost 2 gallons of gas. When I called, they said that I didn’t return it half way and that I should have said something before I left the lot. This truck gets 18 miles to the gallon, and I traveled 44 miles. They didn’t need to add 2 gallons at their inflated price. The manager said I should have said something before leaving the lot and that I should have asked for tue woman behind the counter to come out to inspect the vehicle with me. Called a customer service number and a dispute was filed and was told I’d hear from a manager within 3 days. Haven’t heard a thing.
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March 2023 by Jon Wilburn
Great service and very friendly employees. Clean facility and great selection of moving trucks and moving products.
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October 2022 by Kenneth McKnight
Hate leaving reviews like this, but I wouldn't recommend renting from this location. Didn't check our trailer, and we lost a $350 cart.I took some ewaste to the Huntsville cleaner way. GPS shows me going straight to drop the trailer off, and I forgot I had to use one of my cargo carts to carry the things outside to the trailer, I picked up equipment from different locations and needed the cart at all those locations.I rent a lot, and I typically always check after dropping it off, for some reason this time I didn't.When I called about it, the response I got was "If it was in the trailer we would have pulled it out.". Gave me a really hard time, when I asked about checking the cameras to double check that somebody checked to make sure the trailer was cleared out. Never did hear back from them.
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July 2022 by Rickey Ragland
Friendly staffNeeds more workers takes a while to get in and out
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February 2022 by Emeka Marshall
Website says 8:30. Door says 9:00. Answering service days 8:00. These are Saturday times. ? Incorrect details on a reservation required me to call the store. Spoke with one at 8:59 who said they’d been there all morning. Not possible since I was there, too.
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January 2022 by Blaze Byte
I love their service. It was wonderful. They even offered me free dolly to o help move my furnitures.
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April 2021 by Frank Lozano
Great timely fast service
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March 2020 by Ash L.
Oh my gosh, this Uhaul is horrible!!!! Customer service, especially by the girl, needs to get better. I called this past Monday over and over every 30 minutes and nobody picked up. I left a voicemail. Nobody ever called me back. I just called and the dates I need won't work as they won't have a dolly. Maybe if you called me back I would have got what I needed. Unprofessional and rude! I will go to Slaughter Road where the customer service is outstanding!
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February 2020 by Ruta Connolly
Efficient friendly and affordable.
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March 2018 by Yasir Sharfi
Professional services
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March 2018 by Michael L.
Kris and Jason have bent over backwards for us over the past 6 months to ensure we had what we needed when we needed it. I would gladly use them again and highly recommend this dealership.
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February 2018 by dedric washington
Secure and well maintained location
