-
November 2023 by Katoya Lipscomb
Love these apartments! Very clean, nice, and friendly community. Has many essentials and the best amenities.
-
June 2023 by Sundee M.
If your looking for a home " take the time to read this!" Ok, time will tell right? Well it has, and I can say that this community is just that; a community! If your not interested in kids playing and neighbors watching out for one another...then good luck on your search! The logistics: maintenance is grand (even if Heather has to pull up her sleeves and get it done herself) management is on site and always available, the grounds are well kept and you will love to show your place off - AND LASTLY; a garage - now we're talkin'! I know this review may seem a little "scripted" but y'all I'm a real resident who writes real reviews, why...because people matter!
-
October 2022 by Conservative America
Don't move here unless you're willing to pay $600.00 in utilities in the winter
-
March 2022 by Kim Hayashi
Beautiful & spacious apartments, well kept with attached garages in a lovely location. The apartments are so much more like a private garden home or townhome or house then an apartment !!
-
August 2020 by Juan Garcia
Awesome! Sonya and Tim are the absolute best!
-
January 2020 by Jaquilla White
I enjoyed staying in this community! Great neighbors and excellent schools!! Management & Maintenance are very professional & always available (even after hours)!
-
December 2019 by Conservative A.
Love this place! The staff is the icing on the cake! 99% of Maintenance request are done either the same day or the next day!
-
November 2019 by Mandie Baker
We love living in this community. We moved in July 2019. The apartments are very spacious and well maintained. Beautiful on the inside. We wish we were able to rent to buy because this place is perfect for us. The pool and exercise room are nice and well maintained. The garage is a bonus to have! If we have any issues they fix it right away. The staff is amazing to work with they are always so polite and willing to help. They even have neighborhood events for people to get to know each other. We love our patio and the view of the woods behind us. We highly recommend these apartments to anyone looking to move to Madison.
-
November 2019 by Brandon Douglass
Absolutely terrible experience with this place. My wife and I had high hopes when moving here and we were very disappointed. We were the first tenants in the unit and when we first moved in we had ants in the upstairs bedrooms and water leaks in the roof when it rained. But this wasn't the worst part. We had made an agreement when we were moving out with the management that if we could vacate early then we would be reimbursed a pro-rate so that the new tenants could move in. We did so in accordance with our agreement, which we have paperwork showing the agreement in writing, but we were not paid. Rather they made a mistake and said we owed them money and then had a creditor contact me to collect. After going over there in person the issue was resolved but still they have not paid me. It has been months and I have gone over there more times than I can count. I keep getting told that it is handled but it isn't and I only get talk to someone if I drive there in person because they ignore my calls. They will lie to your face and come up with excuses when in reality they are incompetent. I have been more than patient but to no avail. I am debating taking them to court, just haven't decided if it is worth my time and effort, this review will do for now. I suggest you take your business elsewhere and do yourself a favor.
-
November 2019 by Deanna Daniel
I’m so thankful for my beautiful new home at the Palladian. The space I have here in my townhouse is amazing. I love the huge kitchen, with granite countertops, and tons of storage. It’s so nice to have a screened in back porch and an attached garage. The management team is awesome. Life is so good here!! I couldn’t be more pleased.
-
November 2019 by Robert Johnson
Very helpful staff. Jennifer has been a blessing to my family. She waited while we traveled to help us move in. Thank you
-
November 2019 by James H
This is the nicest and best apartments in this area, the pool is great, I see the maintenance guy cleaning the pool everyday, the problem is all the trees around it, I've seen him get the leaves out and 20 minutes later it has more, I know he can't sit there all day and get every leaf out that falls in, I never mind grabbing the net and scooping them out when I'm there.
-
November 2019 by Christine Dodd
The apartments are fine although ours still has wires hanging from walls and they are regularly in the units to fix and replace shoddy building elements. It has to be done and I appreciate how difficult it must be for them but it is also inconvenient since I work from home and they just pass out the keys to workmen who come in at their convenience during the day. We have no lock on the doors to prevent strangers from walking in once those keys are passed out. Since we moved in 6 months ago there have been two additional charges: a non refundable $75 to get dogs a DNA test because people don’t pick up after their dogs. I haven’t seen this effort really help that problem. And most recently a refundable $30 for a package pick up system because UPS and Fed Ex will only deliver to the front office which has limited hours so you had to take time off work to go get your packages. The new system so far has not worked for us even though we have filled out the forms with the third party etc. basically no point in paying for expedited shipping it could take several days to get your packages anyway. The units are quiet. The neighbors are great. But there are a lot of cars on the street. Our street is reduced to a single lane every evening. It was a fine landing place when we first moved to the area. But we are disappointed in how much we have to interact with the office and getting calls back and/or tasks completed can take several days and calls because they are too busy. I like to keep to myself more than living here offers.Here is my experience. We paid our $30 deposit for your package room key fob a couple weeks ago and gave a credit card (twice now for two different registrations) to cover a charge of $3 a day for each package that is in the locker for more than 3 days. We have not received a way to get into the lockers as promised. Given that I or my husband have phoned the office everyday this past week without a call back and tried to go by on Friday but the office was closed by 1pm yes we are pretty frustrated. We have 3 packages trapped in your system. Two of which we paid expedited shipping for. Additionally after making this complaint and to your office about the dog waste problem no one has gone out to take care of it. There is mold growing on some piles. These are old and not addressed. I didn't complain until I was charged the $75 fee to ensure that I would not have to sidestep the piles. It would be nice if you would prioritize your residents needs first. There are not that many of us. I am not complaining about the security fence people are upset about. I get that costs you money. But these are things you launched in the last 6 months that cost us money and decreased the quality of my experience.
-
November 2019 by Jeepers Creeper
The best I've seen, the staff is very attentive, all of my maintenance request are addressed ASAP.
-
November 2019 by Robert Clarke
I love my new apartment. New, great location, wonderful friendly employees. You can't go wrong.
