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October 2023 by Jeremy “Chippy” Mills
Staff is very friendly and if you have any issues they are quick to resolve
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October 2023 by Benjamin Payne
Did not state that you have to vacate by the 5th if you dont want to be charged for that month.
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September 2023 by Scott Clark
We used Tellus at Arlington for 10 years with great service and customer support. Facility was clean, well maintained, and secure. Staff were always friendly and willing to adjust to your needs. A great business with great people.
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August 2023 by Joe Tucker
Professional, Friendly, great customer service! My experience with Tellus was top notch. They were always very helpful in working with me.
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July 2023 by M Gearhart
Tracy is awesome. I’ve rented at this site for several years. While Tracy is new here, she is doing great and a pleasure to work with!
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April 2023 by Brianna Spencer
Tracy with Tellus Self Storage - Arlington was so nice and helpful! I really appreciate her and her business and I will send anyone who needs a storage space to her!Thank you so much, Tracy!-Brianna Spencer
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March 2023 by Treasure Williams
Mrs. Tracy was very accommodating and kind. She went above and beyond to help me. We wanted to compare to others in our area, but they were not very friendly to us. So we decided to come back. Thanks to Mrs. Tracy!
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March 2023 by Jesse Moffitt
Tracy was so friendly and helpful. The free move in truck special is great.
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February 2023 by Tieka Wilkins
Tracy was great and personality is what sold me. They offer a truck for move in and they work with you.
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January 2023 by Jennifer Mckendree
I've been using this place for years. Always helpful. Reasonable prices, especially if you go online. They are clean and offer a moving truck when renting larger units.
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August 2022 by Anthony Braggs
Moved here from Texas and grabbed a unit in the fly. Great service from these beautiful ladies! Not to mention their adorable dog. My son enjoys the environment as well. Strongly recommend this storage!
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June 2022 by Jenn Nye
Vanessa was awesome. She helped me get checked in and answered all of my questions. She even re-taped my unit when I had a question about it. Hands down best service I’ve ever experienced at a storage facility.
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June 2022 by LW
I have had a storage unit at this facility for many years. When I began having health issues I had to move in with someone to help with my care and needed a place to store my furniture for an extended period of time. My unit started at $70 a month and has gone up to $115 with increases every year. My storage unit is nothing special- a concrete floor with 4 metal walls and a roof. It isn’t temperature controlled or regularly inspected for leaks or damage, so no maintenance is involved. You are required to buy a special lock and pay for insurance along with the storage fee. There is no contacting a corporate office for complaints or concerns because they won’t give that information to customers. I can’t understand how or why companies such as this one can continuously charge such high rates for nothing more then a small, empty space. Unless you need to store something for a very short time or you have a money tree don’t use this facility. Find somewhere that offers some rent control or at least values its clientele enough to adjust its rates as needed and not just because they can.
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June 2022 by Louis Washington
Been with Tellus Storage since Sep 2020 and they have raised storage fee 3 times. With no visible improvements. The last increase was horrible: 5.oo for one unit and 10.00 for the other unit of the same size. However, the initial increase was 5.00 but when I informed Vanessa and she researched it then increased to 10.00. I have attempted to contact headquarters which cycles back to the Arlington office. I will be moving once I have a shed in place.
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May 2022 by Rachael Glass
This is my 3rd time using Tellus Self Storage. They are great. Even though my guy Chad is gone (may God bless and keep him), my lady Vanessa is just as pleasant, helpful and great. I told her Chad was a hard act to follow, but she met the mark on customer service. The place is still exceptionally clean, quiet and has all to help you when needed. Thanks Tellus.
