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December 2023 by Marilyn H.
Addie Rose is an outstanding Customer Service Agent on phone & in person! An asset to this business
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October 2023 by layvon gibbs
They literally suck , hate this place will never go back ! Do not recommend!!!
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September 2023 by Angel Morgan
I took two baskets full of barely worn name brand (Lily Pulitzer, Calvin Klein, Loft and more) clothes in on Tuesday and was told they would call me when they were ready in about 30 minutes. Fast forward to Wednesday afternoon and I ended up calling them because I hadn’t heard anything. First the associate couldn’t find my clothes and then they were magically ready. When I went to pickup I was told they were passing on all items due to them “not matching the styles currently on shelves.” Keep in mind these are jeans, blouses, dress pants, etc. and are very much the same things on their shelves right now. I believe they didn’t even look through my clothes and just said they did. They missed out on an awesome opportunity because I just wanted these out of my house and would have sold for next to nothing. Needless to say, I won’t be back.
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September 2023 by Lisa Hunter
I’ve been taking my work clothes to a thrift shop. I decided to try selling to Style Encore. I didn’t get a lot of money for the clothes, but more than I would have if I just dropped them at a thrift shop. And, Taylor, the manager, is amazingly nice, helpful and professional!
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August 2023 by Roberta Benoit
Nice store but not a thrift store in my opinion
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July 2023 by Rachelle Griffin
Really liked this place workers weren’t that nice but the clothes are good and top notch purses
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July 2023 by Angela C
Nice staff nice clean store great buys and sales I will definitely be back
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June 2023 by Paige Atkinson
Kayla was an absolute joy! Everyone is great and kind! I brought in items and was explained the procedures clearly and understood the style limits and process for items accepted vs not! Great experience!
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May 2023 by Annette B.
Sellers beware-The cashiers and manager are very inconsistent on pricing your clothes. They say their system provides the prices per the condition of your clothes, but each time I go the prices decrease and they're never on the same page. When you question them on it they get mad and offended that you call them out on the inconsistency. Very unprofessional and need to be trained on fashion and customer service. Save your time and make money by selling your things online.
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April 2023 by Jessica Hassan
I shop here almost weekly and often reserve items posted to their FB page, great inventory and prices, friendly staff
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March 2023 by Gabriele Dunseith
Love this store, Taylor is always so sweet and accommodating.
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February 2023 by brodey1971
What an Awesome Place with SUPER Amazing Girls working there....such Nice girls... I will def go Back !
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December 2022 by Safiyyah Desouza
Absolutely love this store, it’s so organized, with great a selection for all your fashion needs. The quality of these pre loved items are exceptional, the staff is always amazing. The only thing I would suggest is introducing a layaway program with a deposit system for the more exclusive items.
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October 2022 by Michal Massey
I will never sell clothes here again. $12 for 2 bags of clothes… not to mention standing there for picking up items listening to the 15 years olds that work there, make fun of every piece of clothing they pull out of peoples bags. Very unprofessional. In front of a line and store full of people not to mention. If this is going to be a store for women, I suggest hiring some mature, age appropriate women even men to work there. Not high school girls that are rude and immature.
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July 2022 by Kassie Hollingsworth
I enjoy looking at the daily outfits & accessories that are posted online! I saw a beautiful dress that caught my eye- I spoke with Taylor & she took care of me! I received the dress extremely quickly! It was exactly as the picture showed and I was super impressed with the service/price/quality! I highly recommend Style Encore in Madison! Wonderful service and fantastic people!! The quality of items depicted is accurate and you will not be disappointed. Thank you, Taylor! You are fabulous & so is Style Encore!! Looking forward to shopping more! Great experience!
