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September 2023 by Ashleigh Mitchell
Staff refuses to communicate causing me to make multiple trips to get my daughters prescription. I just left out and meantioned how inconvenient it is when they don’t communicate and the woman rolled her eyes and said I’ll tell them you want to be called. She was dry, offered no apology or understanding and she was completely unconcerned that I just wasted time driving across town to get a prescription that is still not filled and they received almost 3 weeks ago.
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January 2023 by Michael Wood
Very pleasant, courteous, and helpful staff! They are always willing to special order special medicines that I need, and know me on a first name basis.
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September 2022 by ricky mcelyea
Your knowledge, kindness and personal attention is appreciated. Pharmacists, employees…thank you.
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December 2021 by Alyssa Patrice
Witnessed the owner verbatim saying he was NOT going to call a patients doctor regarding insulin. Absolutely abhorrent behavior. I wasn’t aware it took three weeks for the pharmacist to “decide” not to do something for a 71 year old woman. This is absolutely disgusting and a shame because this pharmacy is the closest pharmacy to deliver to someone who cannot drive themselves. If the medication she needs isn’t provided, doesn’t that make the pharmacy liable? Really gross.
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December 2021 by Sascha Kirkham
Incredibly rude and unprofessional. My grandmother has been waiting 3 weeks for her insulin. Has been hospitalized 3x in this time period due to complications of blood sugar instability. Anytime we call to check on it, pharmacists say “they’re working on it.” When my mother was on hold (they didn’t actually put her on hold), she could hear the pharmacist complaining about the prescription and how he refused to call the doctor and fix whatever issue there was. Not sure why insulin for a 71 year old diabetic is not priority. Not sure why updates aren’t given within 3 WEEKS. Not sure why we are made to feel like an inconvenience for wanting life saving insulin. I didn’t know pharmacists could “choose” what prescriptions they’re going to fill, but it’s disheartening nonetheless.
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April 2021 by Kathleen Graves
Thumbs up across the board. Knowledgeable, kind, and caring staff. Always prompt and friendly.
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January 2021 by Jennifer McClure
I use to love this place. Great price and polite ppl. Welk past 2 years that's changed. Including the pharmacy which comes up with different prices every month. Food is over priced as well.
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April 2020 by Elisa Fairless
Excellent staff, very knowledgeable and caring
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August 2019 by Tiffany Smith
I went to this store because it’s the one my neurologist suggested saying they are the only ones that carry this medication I need. I must say even though it’s not nearby the people are amazing took the time to explain everything to me. They gave me a sharp container for free which I’ve never received at any other places. They took the time to walk me through step by step. They also found a coupon to save me $155 on my prescription. I can’t say enough good things about this location and staff.
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June 2019 by Liz Reneau Day
Really fast and helpful service! I had ran out of my seizure meds ,and my doctor had closed down with 0 notice and couldn't get my medicine refilled. I was freaking out, and they told me about a doctor that was very nice and had a good reputation. The doctor got me in that day, and I got my meds before I ran out! I don't know if I could've found someone so quick on my own, and I am very greatful!
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March 2019 by Ed Nicholas
I have been dealing with the folks at Star Discount Drugs for about 30 years or so in various locations , and about 15 years at their Madison Location . In all that time I have not met a better group of folks to cover my pharmacy needs, with special attention to the Madison location, . I have been using them for about the last 15 years. Professional , yet personable , which is sometimes hard to find in this day and age. . It has always been a pleasure to work with them And I highly recommend them.
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March 2019 by Larry Tooley
Hands down the most courteous and professional people I have ever encountered in a retail store.
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March 2019 by cindy mears
I have been going to Star Discount for years. I have always received quick service and the most wonderful people who work there. Thanks, for all your hard work !!!!!!!
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July 2018 by Liz R
I've been a customer for many years. All of the pharmacists and employees are the best. Other pharmacies (especially the big chains) pale in comparison.
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June 2017 by AirborneNate
The best. They actually care.