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December 2022 by L H.
All was good until after the job when a couple cameras had issues. When the issue was brought up through email I was sent a product manual for the dvr and told to refer to a certain page but that did not solve the problem. After that I was ghosted with no response on multiple calls and an email. I would say you should ensure all issues are resolved before they leave because you're on your own after that.
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December 2022 by Lee H
All was good until after the job when a couple cameras had issues. When the issue was brought up through email I was sent a product manual for the dvr and told to refer to a certain page but that did not solve the problem. After that I was ghosted with no response on multiple calls and an email. I would say you should ensure all issues are resolved before they leave because you're on your own after that.
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November 2021 by Jay Looney
I called Shaffer Security to get a quote on installing residential security cameras. The first question I asked was if they installed equipment that was not purchased from them. I explained that I had researched cameras and already had what I wanted picked out. She said, "Yes, we will install equipment that you've already purchased." Great! I set an appointment for them to come out and give me an estimate on the install. I took off from work on the morning of the appointment to be available. I got a call from the company about 30 minutes prior to the appointment telling me that they would be an hour late getting out to my house. After showing up and taking a look at the house, she explained she would email me the quote. A couple days later, I get a quote for a 5MP system (I had explained I was looking at a 4K system) and a statement that they would not install the equipment that I was buying because it wasn't good according to her husband. Nevermind, all the security experts and customer reviews that had referred the system. Shaffer completely wasted my time and straight up lied to me. I think it was all to try to sell me the equipment that they carry. Do yourself a favor...look for someone else.
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July 2019 by Zach Varcoe
The best of the best! Family owned and operated for 20+ years. During that time Shaffer Security has advanced with the latest technology and you're not going to find a better price for their guaranteed quality.
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March 2018 by Ron_Sheena Hicks
Extensive audio/video and alarm knowledge. Family veteran owned small business, always willing to offer a variety of solutions to meet your project goals and budget.
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March 2018 by Marshal Winston Trotter
What great people to do business with! Very knowledgeable and friendly. Keep up the great work guys. Blessings, FenceMasters LLC.
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June 2017 by Phyllis Roberts
This is a top rated veteran-owned small family business. The owner and his wife are very professional, responsive to customers' needs and very reasonable compared to the larger companies. We like the fact they there is no monthly monitoring fee like some of the other security camera companies. You monitor your security cameras on your smart phones 24/7. If there is a problem, they come to investigate and repair it as soon as possible. I recommend this company highly.
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May 2017 by art miney
Great locally Veterain Family owned and operated company
