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October 2022 by Sarah R.
I have been increasingly not impressed with the employees at this location. There have been several instances, but the most recent situation was where I needed a photo order completed. I came into the store, and all three employees were hanging out on their phones by the cash register giggling. I had called that morning to confirm that my photo order will be ready, and they assured me that it was going to be ready in 20 minutes. I even got an email confirming that my photo order was ready. I had to the store and they completely blew me off, saying that they thought about trying to call me but forgot, and cancel the order so now I had to re-edit and resubmit it when I really needed it done in a timely manner. Just very unimpressed by the integrity and laziness of the employees.
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October 2022 by Veronica K.
Super nice pharmacy and pharmacists, but they are extremely slow. I've waited over 45 minutes before to pick up a prescription that was filled and ready to go. The drive thru is especially slow. However, the location is superb.
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June 2022 by Janet Hubbard
Evelyn and Ilene were wonderful. They both worked hard in getting my refilled for me.I am so grateful:)
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April 2022 by Patrick Hon
Went for COVID shots. Friendly, professional staff and a short wait.
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February 2022 by Pam Burrows
Took my son to get his covid shot.They were very nice and helpful. I recommend Walgreens for this vaccination.
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November 2021 by Chloe B.
Filled my insulin at this location and was told it would be ready at 6PM. When I went to pick up my prescriptions they told me it wasn't ready and to return in an hour. I returned the next day and they told me they could not fill my prescriptions because it was filled at the Jeff road location. They told me I MUST have filled it at the Jeff rd location even after I explained to them that I I had never filled my prescriptions at the Jeff rd location and sat in line at THEIR location yesterday! They would not fill my prescription. Instead the pharmacist just laughed. I called the Jeff rd location and was informed that my prescription HAD NOT been filled at their location either but was filled at the Sutton rd location. I go out of town tomorrow. It may be funny to you, but as a diabetic who relies on this medication to survive, it Isn't funny. Do better.
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September 2021 by Jaymes C.
Please clean your vents and ceiling tiles. That's disgusting. Even the vents in the "clean room" for the pharmacy are disgusting.
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August 2021 by Colin T.
Conveniently located in Publix shopping center on Madison Blvd. Large store in older building. They don't stay open very late, so make sure you check their hours before you visit. They accept contactless payments like ApplePay.
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July 2021 by Google user
Took my son to get his covid shot. They were very nice and helpful. I recommend Walgreens for this vaccination.
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April 2019 by Dorothy Prevette
Slow and not very friendly. I had a very frustrating experience trying to switch insurance records. No help at all and dismissed my concerns. Terrible customer service.
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February 2019 by Pablo Vega
First the the store clerk Nell is what she told me her name was (she wasn't wearing a name tag) called my coupons fraudulent I checked them all on the fraud website and showed her they were all valid. When I proved her wrong she goes to say her manger only accepts 1 coupon which rite aid coupon policy is 4. When I go to tell her this is wrong first you accuse me of fraud which by the way is a big accusation that I proved wrong. Then you turn down the coupons I just proved on the verfi website they were valid and showed her she gets rude and says she doesn't care. This is by far the worst experience I have ever had and will NOT be returning. Her manger needs to train her in customer service and not treating customers like trash. I will be calling corporate this is just bad service at its finest.
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September 2018 by Robin Calhoun
Wish I could give a 0 star. Anyone going to this store BE CAREFUL walking in. I just left there and I fell outside going in the curb is higher on the right side. I told the cashier and she said I was the 3rd person to fall. She asked me to show her where I fell and I did and she said that was where the last person fell. And said well glad you are ok bye. My hand is puffed up, fell hard on my knee and broke my cell phone case. I don't use this store normally but it was an emergency. I will DEFINITELY won't ever use it again!!!!
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September 2018 by Allison J.
Convenient location, but you're lucky if an employee is actually at the front when you want to check out. I've been here a few times and always have to wait a few minutes before anyone shows up.
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August 2018 by Robin L Calhoun
Wish I could give a 0 star. Anyone going to this store BE CAREFUL walking in. I just left there and I fell outside going in the curb is higher on the right side. I told the cashier and she said I was the 3rd person to fall. She asked me to show her where I fell and I did and she said that was where the last person fell. And said well glad you are ok bye. My hand is puffed up, fell hard on my knee and broke my cell phone case. I don’t use this store normally but it was an emergency. I will DEFINITELY won’t ever use it again!!!!
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March 2018 by Aaron Stewart
Pharmacy tech was rude and not helpful at all. I will never step foot in this store again. Worst in-person customer service I have ever experienced.
