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November 2023 by Rashaud Mckennon
They go above and beyond for who they want and who they know. They even told me they could help me if they knew me but I'm new to Alabama so I don't know anyone
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November 2023 by Connie Carver
Worst customer service ever! Management seems to not care.
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July 2023 by Lewis Graham
Set up a new business account. Ms. Hanna Johnson was our banker. She was genuinely interested in discovering our needs and was extremely competent in establishing our accounts. She is a real asset for Regions.
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July 2022 by Marcus Smith
Teller refused to allow me to withdraw funds from my account. Tried to call and discuss with branch manager and they left me on hold forever
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October 2021 by Les Jane
Terrible service! I called because I was having an issue transferring money between my new accounts. Guy told me it was an issue for customer service and had me transferred where I waiting over 30 mins until I hung up. The guy at this branch didnt even bother to look at my account to see if he could help! I called the North Madison branch on Hwy 72 and the guy was SO NICE! He instantly helped me and reviewed my account and saw the issue. He fixed it and I was on my way to do what I needed to do! It's all about the person you reach!
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October 2021 by K G
Terribly slow and the worst regions in the huntsville/madison area. 5 people standing in line and only one cashier mean while all the managers and/or other employees are on their phones doing nothing just staring at us. This store needs new management. Who ever is in charge needs fired
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August 2021 by otterlips *
Madison AL: Left number for branch manager of Regions branch at Madison Blvd at Sullivan St; never returned call and has brushed me off at other times as well.
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July 2021 by Leslie
Terrible service! I called because I was having an issue transferring money between my new accounts. Guy told me it was an issue for customer service and had me transferred where I waiting over 30 mins until I hung up. The guy at this branch didnt even bother to look at my account to see if he could help! I called the North Madison branch on Hwy 72 and the guy was SO NICE! He instantly helped me and reviewed my account and saw the issue. He fixed it and I was on my way to do what I needed to do! It's all about the person you reach!
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June 2021 by Cindy Hankins
Train more than 1 person on international wire transfers - waited 35 minutes in line to be told they can no longer be done at the counter (Brianna quit) and I would have to wait another 30 minutes for Nick to be available.
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March 2021 by Korrie Grubb
Terribly slow and the worst regions in the huntsville/madison area. 5 people standing in line and only one cashier mean while all the managers and/or other employees are on their phones doing nothing just staring at us. This store needs new management. Who ever is in charge needs fired
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October 2020 by Rhonda Motes
Two employees present visibly. One opening account for customer while other employee sat at desk while 3 customers continued to wait.
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June 2020 by Jake Dunaway
Terrible service. Sat in line with shamekia who seemed that she couldn't be bothered with helping customers.
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January 2020 by Signarama Madison
Extremely poor service. A fraudulent check with no signatures was cashed by the “Regions Bank”. Yes, we do have to show driver’s license, they check the date, signature, etc. BUT REGIONS CASHED A BOGUS CHECK WITHOUT ANY SIGNATURES.
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November 2019 by Teresa Lambert
One teller open with A customer requiring excessive help. Five people in line. Two other employees standing chatting at a desk. Went through the drive-through With no one in line but was signaled to give the teller one minute while she organized some boxes.
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August 2019 by Tonya Denson
I was greeted as soon as I walked through the front doors. The Branch Manager was extremely patient & very thorough with me. I had several questions regarding Trust Accounts, which type of Checking/Savings Account would best fit me, which size Safety Deposit Box would best fit for the amount of legal paperwork I needed to store and which type of checking account would best fit my College age son. I had several more questions but I cannot remember them all at this very moment. I Definitely would recommend the Madison Boulevard in Madison, AL Branch!!
